HDHR5-4US - Only works at 10Mbps half duplex

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Duster911
Posts: 2
Joined: Thu Jun 13, 2019 7:42 pm

HDHR5-4US - Only works at 10Mbps half duplex

Post by Duster911 »

Hello,

My HDHR5-4US only works at 10 Mbps half duplex.
Originally my power adapter for it went bad and just haven't used it for several months and finally bought a replacement from silicondust.
It is working again, but only at the very low network speed.
Previously it would work great 100 Mbps full duplex.

It is up to date as of today.
Device ID: 1077762B
Firmware: 20260326

Any ideas?

jxxaxxy
Posts: 96
Joined: Fri Oct 16, 2020 10:24 am

Re: HDHR5-4US - Only works at 10Mbps half duplex

Post by jxxaxxy »

Possible bad cable?

NedS
Silicondust
Posts: 3591
Joined: Mon Dec 10, 2018 12:38 pm
x 155

Re: HDHR5-4US - Only works at 10Mbps half duplex

Post by NedS »

A different cable and a different port on your router or switch. If that still doesn't work, shoot us an e-mail at support@silicondust.com and we'll see what we can do for you.

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