Flex 4K Won't Detect All Channels - allen98311

Help and support for HDHomeRun Tuners, HDHomeRun DVR, and HDHomeRun software for Windows, Mac, Android, XBox, etc.
Post Reply
allen98311
Posts: 32
Joined: Fri Jun 28, 2024 1:34 am
Device ID: 10802E84 10190FE2
Location: Port Orchard, WA
x 9

Flex 4K Won't Detect All Channels - allen98311

Post by allen98311 »

Mine started doing the same thing, reception working fine on my dtvpal and changed around cables. Mine is one from the kickstarted I think. Can you tell from the diagnostic data what is going on with it?
Also, I have been meaning to ask about the ethernet port on these, cords never want to click in but it doesn't move much so I've ignored it.

jasonl
Silicondust
Posts: 17768
Joined: Sun Oct 28, 2007 9:23 pm
x 114

Re: Flex 4K Won't Detect All Channels - allen98311

Post by jasonl »

The signal strength on most channels is kind of weak. What kind of antenna are you using and is there anything between the antenna and the HDHomeRun (amplifier, splitters, etc.)?

allen98311
Posts: 32
Joined: Fri Jun 28, 2024 1:34 am
Device ID: 10802E84 10190FE2
Location: Port Orchard, WA
x 9

Re: Flex 4K Won't Detect All Channels - allen98311

Post by allen98311 »

It is usually connected to an amplifier and a lte filter to a clearstream 2v antenna. I have also tried a different cable direct to the antenna with the same results. I have it through a splitter that also goes to a converter box that is picking up the stations fine. I connected my old hdhomerun and it is also not having problems with reception. Channel 13 is practically line of sight and is usually has great signal.

allen98311
Posts: 32
Joined: Fri Jun 28, 2024 1:34 am
Device ID: 10802E84 10190FE2
Location: Port Orchard, WA
x 9

Re: Flex 4K Won't Detect All Channels - allen98311

Post by allen98311 »

Signal strength comparison screenshots:
http://allen98311.50megs.com/hdhomerun/
Tried the image tag but they didn't load.

jasonl
Silicondust
Posts: 17768
Joined: Sun Oct 28, 2007 9:23 pm
x 114

Re: Flex 4K Won't Detect All Channels - allen98311

Post by jasonl »

Please open a support ticket with a link to this thread, and make sure to include the device ID for that HDHomeRun.
https://www.silicondust.com/contact/

Post Reply