HDHomeRun Flex 4K Disconnects

[tvillini]

Did a search, but couldn't really find anything. Long and short is ever 10-20 minutes my HDHR disconnects from Channels DVR. From the channels side I see this:

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2026/03/22 14:25:18.666369 [TNR] Closing connection 10A53FBC/2 ch29.1 after no data was received for 6s
2026/03/22 14:25:22.293891 [TNR] Closed connection to 10A53FBC/2 for ch29.1 WTTK-DT
2026/03/22 14:25:22.327076 [SNR] Signal statistics for "TV/2026 NCAA Men's Basketball Tournament/2026 NCAA Men's Basketball Tournament Second Round Miami vs Pur 2026-03-22-1247.mpg": ss=76%,73%-80% snq=82%,75%-92% seq=100% bps=8659300,2869632-14142112 pps=741,253-1211
2026/03/22 14:25:22.354057 [SNR] Buffer statistics for "TV/2026 NCAA Men's Basketball Tournament/2026 NCAA Men's Basketball Tournament Second Round Miami vs Pur 2026-03-22-1247.mpg": buf=0% drop=0%
2026/03/22 14:25:22.354421 [DVR] Job 1774198027-ch29.1 2026 NCAA Men's Basketball Tournament ended prematurely: 5m37.64558s
2026/03/22 14:25:22.366734 [DVR] Starting job 1774198027-ch29.1 2026 NCAA Men's Basketball Tournament on ch=[29.1]
2026/03/22 14:25:24.371158 [ERR] Failed to start stream on channel 29.1 via 10A53FBC: HDHomeRun: 901 Tuner Unreachable: Could not tune to http://192.168.50.28:5004/auto/v29.1 after 30s
2026/03/22 14:25:24.371463 [DVR] Error running job 1774198027-ch29.1 2026 NCAA Men's Basketball Tournament: could not start stream on channels=[29.1]: HDHomeRun: 901 Tuner Unreachable: Could not tune to http://192.168.50.28:5004/auto/v29.1 after 30s
2026/03/22 14:25:40.392337 [DVR] Starting job 1774198027-ch29.1 2026 NCAA Men's Basketball Tournament on ch=[29.1]
2026/03/22 14:25:41.050898 [TNR] Opened connection to 10A53FBC/2 for ch29.1 WTTK-DT
2026/03/22 14:25:41.051565 [DVR] Recording for job 1774198027-ch29.1 from 10A53FBC ch29.1 into "TV/2026 NCAA Men's Basketball Tournament/2026 NCAA Men's Basketball Tournament Second Round Miami vs Pur 2026-03-22-1247.mpg" for 5m19.606232s

And the corresponding message in the HDHR logs:

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20260322-18:25:32 Tuner: tuner2 http stream ended (remote closed)
20260322-18:25:40 Tuner: tuner2 tuning 29.1 WTTK-DT (8vsb:521MHz-7)
20260322-18:25:40 Tuner: tuner2 streaming http to 192.168.50.11:58885

I've done some searching. I saw that this could because of a "too strong" signal, which I'm close to the towers in town. I put a pad inline to bring the signal down without killing the quality. I also read that it doesn't like a lot of network hops. It's connected to a "Media Gateway" which is just an ASUS router that's acting as an ETH > Wifi gateway, and that gateway should be fixed to the mesh node that has my channels running on it.

I hadn't had this issue until recently, about the time I did a firmware upgrade to the HDHR. Anyone have any ideas? Thanks!

[jasonl]

This pretty clearly looks like a network connection issue, but if you want to turn on the sending of diagnostic information on the HDHomeRun's System Menu page and then reply back with the time it happens next we can double check.

[tvillini]

Still happening. In fact just happened a few minutes ago:
20260329-22:55:04 System: time changed from Thu Jan 1 00:00:19 1970 to Sun Mar 29 22:55:04 2026
20260329-22:55:05 Tuner: tuner2 tuning 29.1 WTTK-DT (8vsb:521MHz-7)
20260329-22:55:06 Tuner: tuner2 streaming http to 192.168.50.78:49690
20260329-22:55:07 System: ip address obtained: 169.254.210.147/16
20260329-23:06:00 Tuner: tuner2 http stream ended (remote closed)
20260329-23:06:03 Tuner: tuner2 tuning 29.1 WTTK-DT (8vsb:521MHz-7)
20260329-23:06:04 Tuner: tuner2 streaming http to 192.168.50.78:49696

[jasonl]

At 22:55 the device rebooted because someone in your home triggered a firmware update on it. The issues after that were network problems, presumably with that wireless hop. Easiest way to confirm would be to move the DVR server to connect to the same router as the HDHomeRun, thus eliminating that wireless hop.