Unable to Play Channel: No Video Data Message

Help and support for HDHomeRun Tuners, HDHomeRun DVR, and HDHomeRun software for Windows, Mac, Android, XBox, etc.
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Tom1272
Posts: 30
Joined: Sun Oct 20, 2024 11:08 am

Unable to Play Channel: No Video Data Message

Post by Tom1272 »

I began receiving this error message on a ATSC 3.0 channel on 3/23, any help with this is appreciated.

Channel: 104.1 NBC (WOAI)
RF: 32

The other stations on this RF channel tune normally (102.1 MyN, 129.1 Fox, 135.1 CW).

Device: Flex 4k
Device ID: 10A79847
Firmware: 20260326

Thanks,
Tom

jasonl
Silicondust
Posts: 17721
Joined: Sun Oct 28, 2007 9:23 pm
x 97

Re: Unable to Play Channel: No Video Data Message

Post by jasonl »

Please run a channel scan on the HDHomeRun and reply back.

Tom1272
Posts: 30
Joined: Sun Oct 20, 2024 11:08 am

Re: Unable to Play Channel: No Video Data Message

Post by Tom1272 »

Channel scan complete.

jasonl
Silicondust
Posts: 17721
Joined: Sun Oct 28, 2007 9:23 pm
x 97

Re: Unable to Play Channel: No Video Data Message

Post by jasonl »

It looks like it was tuning after the channel scan.

Tom1272
Posts: 30
Joined: Sun Oct 20, 2024 11:08 am

Re: Unable to Play Channel: No Video Data Message

Post by Tom1272 »

I just tried it. Same result, initial black screen and then the same message.

AlbumMan
Posts: 67
Joined: Sun Jun 26, 2022 9:00 am
x 1

Re: Unable to Play Channel: No Video Data Message

Post by AlbumMan »

The station could be having issues. Since yesterday, our standard SD station BUZZR (and the others on that RF channel) are black but the signal strength is at 100%. When that happens, my TCL TV tuner will show "No Video or Audio!". When tuning on the HDHR, it stays black for a few seconds then displays the "No Video Data" like you see. Don't be surprised if they are messing with your station and you soon see the dreaded "Encrypted Channel" message.

Tom1272
Posts: 30
Joined: Sun Oct 20, 2024 11:08 am

Re: Unable to Play Channel: No Video Data Message

Post by Tom1272 »

I hope it's just a station issue and not DRM.

I was looking at Config GUI and when I initially tune the channel I get 100/100/100 and a network rate of 3-4 Mbps, but after about 10 seconds everything goes to zero.

jasonl
Silicondust
Posts: 17721
Joined: Sun Oct 28, 2007 9:23 pm
x 97

Re: Unable to Play Channel: No Video Data Message

Post by jasonl »

We'd like to get a sample of the channel for analysis. Please save the following then upload the resulting file to a file storage site like Dropbox or Google Drive, set the permissions so that anyone with the link can access it, then email the link and a link to this thread to support at silicondust dot com.

http://hdhomerun.local:5004/auto/ch32p0 ... uration=30

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