short pauses in the stream on all channels
short pauses in the stream on all channels
For the last couple of months I have been seeing short (1 or 2 seconds at most) pauses in the video and audio on all channels. They seem to occur about every 10 minutes or so. though they are not regular and follow no pattern. When one occurs, if I quickly rewind 10 seconds, the pause does not occur in the place where it paused before. I have submitted a trouble ticket and they report that the app is buffering and suggests that my antivirus (Norton) may be trying to scan the file and preventing the app from getting the data fast enough from the DVR. I have disabled scanning and real time scanning of the recording folders but that didn't help. I am posting here in case anyone has seen this before or has enough experience with Norton to suggest what other changes I might make. Also can anyone explain to me how there can be a pause in the live stream and not in the DVR recording of that stream that is going on in the background.