New HDHR interface won't work

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
waysandmeans
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Re: New HDHR interface won't work

Post by waysandmeans »

The new interface looks good, but it is not functional. I too prefer recording the overnight broadcast for PBS. It seems fooling to take away a function. When I search for a program I want to see every time its broadcast.

WHJ58
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Re: New HDHR interface won't work

Post by WHJ58 »

I agree. There really should be a compromise in all of this. I figure that we all prefer functionality over visual form and asthetics, for that is what made HDHR my choice over the other systems. Keep it as simple and informative on one page when possible, just like time proven spreadsheets. Long scrolling and repetitive clicking to drill down is not ergonomically friendly.

jasonl
Silicondust
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Re: New HDHR interface won't work

Post by jasonl »

Improvement to airing selection will be in the next beta, probably sometime this week.

GPadgett
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Re: New HDHR interface won't work

Post by GPadgett »

I am currently using the LG version of the HDHOMERUN app, 20250315 UI beta, on two different LG TV models. The comments below are for this platform. (I'm also using the older interface on various Windows 11 and IOS 18 machines.)

As others have noted, I am less than enthused with the new header graphics taking up 3/4 of the initial screen when I select a show in "Recorded". Thankfully, this scrolls (while the header in the old interface remained static, occupying about 1/2 of the screen). However, the list of shows is reduced - there are only 4 shows listed in the new interface when you scroll to the second page and beyond, where there were at least 6 visible in the prior interface on all pages; further, by removing the scroll bar, one now has to make discrete down key selections - at least 3x to see the first full page, and many more to get to the bottom of a large list of episodes for a particular program. I'm also upset that you have removed RECORDED and sorting options.

In the Milwaukee market, there are many local news shows that have a bogus episode date (e.g. "CBS 58 News at 9 on WMLW" all have the same episode date of 01-08-2008). Yes, this is bad schedule data, and SiliconDust is certainly not responsible for this. But it exists, and for shows like this, the date recorded is the only way to be able to meaningfully select a recording. In this scenario, two weeks of future episodes are all sorted to the top; to get to the actual recordings I have to scroll down around 15 times. (No scroll bar!) Yes, the most recently recorded episode may be at the top, but this is not the news I necessarily watch every night, which means I still have to scroll down incessantly to delete old recordings. Having RECORDED date (with an option to sort on this, and sorting NULL dates to the bottom, if you continue to show future recording entries in the "recorded" program list) would allow one to find and access the desired recording for viewing or clean up.

The biggest issue I am having with the new interface is with "continue viewing". If I simply select the program (which clearly shows the viewing progress line in the graphic), it starts at the beginning. This was the default in the prior interface, but it's not working now. If I scroll to the right I only see 4 options in the drop down: "Watch from start", "Delete", "Delete re-record", and "Edit rule". Am I missing something, or is this simply not working?

Finally: the light and darker grey shading to indicate which drop down option is selected or not seems a bit too subtle to me. This is especially concerning now that the delete options are part of this drop down. In the old interface, deletes were a very cleverly implemented two step operation. Now, if I actually meant to select "Edit Rule" or "Watch from start", it's easy to delete an episode with one click - and the weak highlighting in the drop down makes this even worse. This is not an improvement.

nickk
Silicondust
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Re: New HDHR interface won't work

Post by nickk »

GPadgett wrote: Wed Mar 19, 2025 2:28 pm The biggest issue I am having with the new interface is with "continue viewing". If I simply select the program (which clearly shows the viewing progress line in the graphic), it starts at the beginning. This was the default in the prior interface, but it's not working now. If I scroll to the right I only see 4 options in the drop down: "Watch from start", "Delete", "Delete re-record", and "Edit rule". Am I missing something, or is this simply not working?
The default action is to continue viewing.

I will re-test on LG.
GPadgett wrote: Wed Mar 19, 2025 2:28 pm Finally: the light and darker grey shading to indicate which drop down option is selected or not seems a bit too subtle to me. This is especially concerning now that the delete options are part of this drop down. In the old interface, deletes were a very cleverly implemented two step operation. Now, if I actually meant to select "Edit Rule" or "Watch from start", it's easy to delete an episode with one click - and the weak highlighting in the drop down makes this even worse. This is not an improvement.
Agreed - this will be fixed.

nickk
Silicondust
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Re: New HDHR interface won't work

Post by nickk »

UI release 20250322h is out (early access to new features)

Big list of tweaks and improvements including you can now see the upcoming airings by pressing the right button on any episode.

GPadgett
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Re: New HDHR interface won't work

Post by GPadgett »

I tested the new UI release 20250322h. My results follow - listed by individual TV:

1. LG 2017 model (OS 06.10.45): The new release is almost totally unresponsive within the program list - I cannot select a program, get to the drop down menu, or even scroll the program list. The only responsive action in this view is selecting the "X" in the upper right to exit the list. (So at a minimum that's the down, right, and center select keys that do not respond in the list). FYI - it occurs to me that the back button in the program list was not working in the prior version on this TV, but other than "continue watching" and my complaints about the drop down and lack of recording date, I had some functionality. Now - nada.

2. LG 2021 model (webOS 04.50.90): "Continue watching" still does not work. I did notice that recording date has been added, and the drop down has better highlighting. I also noticed the new drop down options on future recordings.

nickk
Silicondust
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Re: New HDHR interface won't work

Post by nickk »

GPadgett wrote: Sat Mar 22, 2025 5:26 pm 1. LG 2017 model (OS 06.10.45): The new release is almost totally unresponsive within the program list - I cannot select a program, get to the drop down menu, or even scroll the program list. The only responsive action in this view is selecting the "X" in the upper right to exit the list. (So at a minimum that's the down, right, and center select keys that do not respond in the list). FYI - it occurs to me that the back button in the program list was not working in the prior version on this TV, but other than "continue watching" and my complaints about the drop down and lack of recording date, I had some functionality. Now - nada.
Problem reproduced - we will fix it Monday.

Edit - I switched LG back to the old episode UI until this is fixed.

GPadgett
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Re: New HDHR interface won't work

Post by GPadgett »

Thanks!

GPadgett
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Re: New HDHR interface won't work

Post by GPadgett »

UI release 20250401a has caused a problem with the older of my two LG tvs. (All functional issues had been fixed on prior to this).

With my LG 2017 model (OS 06.10.45), "continue watching" is not working. When I select a program that shows the progress bar partially filled, it is starting at the beginning (instead of picking up in progress).

(On my LG 2021 model (webOS 04.50.90), "continue watching" is ok)...

GPadgett
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Re: New HDHR interface won't work

Post by GPadgett »

More information relative to my recent post regarding UI release 20250401a ...

During my first exploration of the problem on my 2017 LG TV, I also encountered a black screen, then a prompt with a "Data Not Found" reason and a "Go Back" button--which simply took me to a black screen that I could not exit. (I had to turn off the TV to reboot HDHomeRun). I mention this now because, during my more recent testing, this same problem occurred.

Another set of tests shows that what I thought was a restart at the beginning was actually a more of a random seek error -- and one that was not always before the actual restart point -- it is also sometimes after (and perhaps very well after) the correct point of restart.

So to recap: over many test attempts with two separate recorded programs (one 60 minutes, one 120 minutes) I found that the program was actually "restarting" -- irregularly. Over many tests I found that while the program wasn't restarting where it should have been, it wasn't always starting over at the very beginning. (The expected restart points were between 20% to 50% into the recordings). While carefully tracking where I ended a program viewing and then attempted to continue viewing of the program, I found a range of restart locations that were maybe 6 minutes to 15 minutes earlier than the point at which I expected it to restart; further testing showed future restarts that were beyond the actual restart point.

The two instances of "Data Not Found" errors leads me to believe that it was actually attempting to restart past the end of the recording ...

FYI - Since this appears to be some kind of "seek" issue, let me provide a little background on some other seek-related issues with the LG HDHomeRun apps over many years ...

Hard to say with precision, but perhaps up to 5% of the recorded programs register incorrectly in the LG HDHomeRun apps -- the program length shows as shorter than what should have recorded. If I try to advance beyond the listed length, I simply exit back to the program list, though if I just let it play out from before the listed length, I will usually see the entire show. So the programs are completely recorded; these same recorded programs show as the expected recorded length via other HDHomeRun interfaces (e.g., iPad, IOS, Win11) without any issues advancing near the end of the program. I also have no problems when viewing the program files directly (and no trouble advancing) with other software, such as VLC Media Player or Legacy Media Player in Windows. (I am using HDHomeRun RECORD via NAS).

GPadgett
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Re: New HDHR interface won't work

Post by GPadgett »

More information about my Thursday posts of problems with UI release 20250401a ...

For LG 2017 model (now updated to OS 06.10.60):

Even though I am still on 20250501a, today's tests of "continue watching" seemed to work.

However, I have found that the drop down on a program episode is not accessible. (I encountered so many other issues with episode playback during my earlier tests, I don't believe I completed viewing any episodes, and so I never tried to delete any episodes) -- when I have the episode highlighted, there is a ">" (greater than sign) at the right edge of the episode listing. When I scroll right, it disappears, instead of displaying the program episode options (e.g., delete). If I attempt to select the ">" directly with the magic remote, that also fails. Right now I cannot access any program episode options in this environment.

LG 2021 model (webOS 04.50.90) is functional in terms of the UI, though I had a few incorrect lengths for recorded programs in the past few days, along with a few "Data Not Found" errors when selecting a program for playback. The programs showed the correct length and were perfectly playable (along with fast forward) using the Win11 HDHomeRun interface.

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