Data Missing Discover Tab (Shows & Movies), Upcoming Tasks

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
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themusj
Posts: 327
Joined: Wed Aug 30, 2017 5:44 pm
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Data Missing Discover Tab (Shows & Movies), Upcoming Tasks

Post by themusj »

Both on my Windows HDHomeRun app and Android, the new Interface has nothing showing under Discover (Shows and Movies) and Under Tasks, No Upcoming.
ID 10718B3B

Ken.F
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Joined: Fri Apr 05, 2013 9:20 am
Device ID: 1041A706, 1043EB32, 104BAD9E, 13168DC5, 1322A7AC
Location: West Rockhill, PA
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Re: Data Missing Discover Tab (Shows & Movies), Upcoming Tasks

Post by Ken.F »

Same here. Every timeslot in the guide says "NO GUIDE INFORMATION AVAILABLE" as well.

Justin.U
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Joined: Thu Oct 03, 2024 1:27 pm
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Re: Data Missing Discover Tab (Shows & Movies), Upcoming Tasks

Post by Justin.U »

Same problem here as of 7:30 a.m. CT the Discover page and guide stopped working in functioning like it used to. And as of 8:30 a.m. CT the DVR stopped recording my shows. I hope they can fix it in a timely manner so we don't miss out on our favorite shows that we like recording and watching. Just wonder if their guide server is having an outage or if it's shut down.

http://10A49453.local

http://10A515F8.loca

nickk
Silicondust
Posts: 20608
Joined: Tue Jan 13, 2004 9:39 am
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Re: Data Missing Discover Tab (Shows & Movies), Upcoming Tasks

Post by nickk »

Guide import failed. Problem was due to a missing permission flag on a new file. The guide import is running again now.

Justin.U
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Joined: Thu Oct 03, 2024 1:27 pm
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Contact:

Re: Data Missing Discover Tab (Shows & Movies), Upcoming Tasks

Post by Justin.U »

Well if the guide information is working again why hasn't it updated and I went out of the app three times and back in since you posted this in it is not updating on the Discover page it is still blank and when you go to live TV and hit guide it says no guide information available. When is the guide going to officially be updated with the correct programming and stuff. Because my device has not updated anything.

http://10A49453.local

http://10A515F8.local

themusj
Posts: 327
Joined: Wed Aug 30, 2017 5:44 pm
x 6

Re: Data Missing Discover Tab (Shows & Movies), Upcoming Tasks

Post by themusj »

I am still having the same problems.

Both on my Windows HDHomeRun app and Android, the new Interface has nothing showing under Discover (Shows and Movies) and Under Tasks, No Upcoming.
ID 10718B3B

nickk
Silicondust
Posts: 20608
Joined: Tue Jan 13, 2004 9:39 am
x 320

Re: Data Missing Discover Tab (Shows & Movies), Upcoming Tasks

Post by nickk »

The guide import is running now. It hasn't completed yet. We import ~100GB of XML a day.

Justin.U
Posts: 99
Joined: Thu Oct 03, 2024 1:27 pm
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Re: Data Missing Discover Tab (Shows & Movies), Upcoming Tasks

Post by Justin.U »

Thank you for the update looks like now the guide is partially all back up and running as I can start seeing some program thank you guys for fixing the problem and as quick as you guys could very much appreciate it.

nickk
Silicondust
Posts: 20608
Joined: Tue Jan 13, 2004 9:39 am
x 320

Re: Data Missing Discover Tab (Shows & Movies), Upcoming Tasks

Post by nickk »

The import has completed... everything should be back working.

themusj
Posts: 327
Joined: Wed Aug 30, 2017 5:44 pm
x 6

Re: Data Missing Discover Tab (Shows & Movies), Upcoming Tasks

Post by themusj »

Guide Data is good now. Thank you.

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