Latest Apple TV app update crashing

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ansky201
Posts: 68
Joined: Fri Jun 10, 2022 8:02 am
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Latest Apple TV app update crashing

Post by ansky201 »

There was an update to the HDHR app for Apple TV last week. Since then I have been getting frequent crashes where I'l be in the middle of watching something and the app closes itself and goes back to the Apple TV home screen. Anyone else seeing this?

nickk
Silicondust
Posts: 20675
Joined: Tue Jan 13, 2004 9:39 am
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Re: Latest Apple TV app update crashing

Post by nickk »

We are looking through crash logs... I will let you know what we find.

ansky201
Posts: 68
Joined: Fri Jun 10, 2022 8:02 am
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Re: Latest Apple TV app update crashing

Post by ansky201 »

nickk wrote: Thu Mar 13, 2025 9:00 am We are looking through crash logs... I will let you know what we find.
The latest crash was between 5pm and 6pm ET on Friday 3/14. My device ID is 10A33937. Hopefully that helps with troubleshooting.

bgrubb1
Posts: 104
Joined: Sat Nov 11, 2006 12:32 am

Re: Latest Apple TV app update crashing

Post by bgrubb1 »

I had the same today

bgrubb1
Posts: 104
Joined: Sat Nov 11, 2006 12:32 am

Re: Latest Apple TV app update crashing

Post by bgrubb1 »

Has this been replicated @Silicondust or do you need additional data ?

Jaylaw
Posts: 9
Joined: Sun Jun 08, 2025 11:13 am
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Re: Latest Apple TV app update crashing

Post by Jaylaw »

Same problem here, My main streaming device is an Apple Tv and the app keeps crashing. Please fix it soon or rollback to previous version. Why software is not tested before it is released to the public? No quality

nickk
Silicondust
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Joined: Tue Jan 13, 2004 9:39 am
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Re: Latest Apple TV app update crashing

Post by nickk »

Jaylaw wrote: Sun Jun 08, 2025 11:18 am Same problem here, My main streaming device is an Apple Tv and the app keeps crashing. Please fix it soon or rollback to previous version.
This has been fixed in release 20250607 - please open the App Store and check for updates.
Jaylaw wrote: Sun Jun 08, 2025 11:18 am Why software is not tested before it is released to the public? No quality
It was tested and it failed. Build 20250604 for Apple TV was not meant to be released. The confusion came about because build 20250604 for Mac and for iOS passed testing and were approved for release.

Jaylaw
Posts: 9
Joined: Sun Jun 08, 2025 11:13 am
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Re: Latest Apple TV app update crashing

Post by Jaylaw »

There is currently another issue with Apple TV that i listed here

viewtopic.php?t=79902

Thank for your great support and fixing these issues promptly

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