Audio Issue - ATSC 3.0 Transcode Service - Survivor Broadcast

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ronj
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Audio Issue - ATSC 3.0 Transcode Service - Survivor Broadcast

Post by ronj »

Just FYI, I had the audio cut out permanently and consistently when playing back my ATSC 3.0 recording of Survivor on my iPad. My LG OLED C7, which doesn't use the transcode service, worked flawlessly. I think this points to a bug in the transcode/cloud-assist audio service, no?

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nickk
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Re: Audio Issue - ATSC 3.0 Transcode Service - Survivor Broadcast

Post by nickk »

That I would like to take a look at.

Can you please upload the recording to a drive site like Dropbox or Google Drive and then PM me the share link.

Nick

ronj
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Re: Audio Issue - ATSC 3.0 Transcode Service - Survivor Broadcast

Post by ronj »

Sure. Do I just download the mpeg file?

ronj
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Re: Audio Issue - ATSC 3.0 Transcode Service - Survivor Broadcast

Post by ronj »

Just sent you a DM/PM.

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nickk
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Re: Audio Issue - ATSC 3.0 Transcode Service - Survivor Broadcast

Post by nickk »

Downloaded - thanks!

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nickk
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Re: Audio Issue - ATSC 3.0 Transcode Service - Survivor Broadcast

Post by nickk »

Roughly how far into the show did you hit the problem?

ronj
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Re: Audio Issue - ATSC 3.0 Transcode Service - Survivor Broadcast

Post by ronj »

nickk wrote: Thu Sep 22, 2022 2:41 pm Roughly how far into the show did you hit the problem?
Sorry, I didn't note it down. I know, it's a 2 hour show. I want to say that it was near the middle third.

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nickk
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Re: Audio Issue - ATSC 3.0 Transcode Service - Survivor Broadcast

Post by nickk »

Testing on Windows 11 using cloud transcode - currently 1h30m through playing (balls on a pivot table game).

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nickk
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Re: Audio Issue - ATSC 3.0 Transcode Service - Survivor Broadcast

Post by nickk »

The whole recording played through on Windows 11 with cloud transcode ok.

Can you please watch on your iPad again from the beginning - see if it fails again and note roughly where it happens. Then try watching again from the beginning and see if it fails again in the same place.

Nick

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Re: Audio Issue - ATSC 3.0 Transcode Service - Survivor Broadcast

Post by ronj »

Will do

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