HD App on Fire TV Stick 4K Crashing or Freezing on Channel Change

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
nickk
Silicondust
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Re: HD App on Fire TV Stick 4K Crashing or Freezing on Channel Change

Post by nickk »

gregg_ne wrote: Mon Nov 22, 2021 8:09 am Just to hopefully help others having this issue, I went ahead and purchased a 4K max since they are on sale. The good news, the crashing has stopped. The bad news, there is a very bad stutter on video on both Live TV and and recordings. I also have the channels app, and the same problem occurs there IF hardware acceleration is used. However, if you switch to software the problem is resolved.
Can you please try sideloading the latest HDHomeRun app (20221022): https://download.silicondust.com/hdhome ... ndroid.apk

Nick

gregg_ne
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Re: HD App on Fire TV Stick 4K Crashing or Freezing on Channel Change

Post by gregg_ne »

Hi Nick,

20221022 is the version I am using. I have detailed all the steps so far I have tried in ticket 154958 if that helps any.

Thanks for the support.

Nate

nickk
Silicondust
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Re: HD App on Fire TV Stick 4K Crashing or Freezing on Channel Change

Post by nickk »

I can see frames being dropped in the log from your devices... just ordered one to test here.

Nick

gregg_ne
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Re: HD App on Fire TV Stick 4K Crashing or Freezing on Channel Change

Post by gregg_ne »

Excellent ... thanks Nick! Anything I can do to assist, please let me know.

Nate

Thunderthud
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Re: HD App on Fire TV Stick 4K Crashing or Freezing on Channel Change

Post by Thunderthud »

As a temporary workaround, I've side-loaded the Google "Live Channels" app, for live viewing. Which I obtained from APKPure.com.

It doesn't have the program guide working, on the firestick, but shows the channel number and network. At least I can change channels without it bombing.

I will update with issues, when I've had some time with it. Thanks

gregg_ne
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Re: HD App on Fire TV Stick 4K Crashing or Freezing on Channel Change

Post by gregg_ne »

Thunderthud wrote: Tue Nov 23, 2021 11:10 am As a temporary workaround, I've side-loaded the Google "Live Channels" app, for live viewing. Which I obtained from APKPure.com.

It doesn't have the program guide working, on the firestick, but shows the channel number and network. At least I can change channels without it bombing.

I will update with issues, when I've had some time with it. Thanks
Thunderthud, another option I found was if you install MRMC or Kodi there is the HdHomeRun PVR extension inside of it that works. It took some tweaking but it does work and does give you a full program guide. I did notice some small glitches with it but overall is worked fine and does not crash.

Thunderthud
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Re: HD App on Fire TV Stick 4K Crashing or Freezing on Channel Change

Post by Thunderthud »

gregg_ne wrote: Tue Nov 23, 2021 11:42 am Thunderthud, another option I found was if you install MRMC or Kodi there is the HdHomeRun PVR extension inside of it that works. It took some tweaking but it does work and does give you a full program guide. I did notice some small glitches with it but overall is worked fine and does not crash.
Thanks, but I'm counting on SD find a solution and I'm hoping this will hold me over. BTW. You can jump from within the live channels app to the HDHomeRun app.

gregg_ne
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Re: HD App on Fire TV Stick 4K Crashing or Freezing on Channel Change

Post by gregg_ne »

Good info. I tried the live channels app as well but it would crash while opening. I must have been doing something wrong.

Thunderthud
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Location: Virginia
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Re: HD App on Fire TV Stick 4K Crashing or Freezing on Channel Change

Post by Thunderthud »

gregg_ne wrote: Tue Nov 23, 2021 11:54 am Good info. I tried the live channels app as well but it would crash while opening. I must have been doing something wrong.
I'm using the original 4K Firestick, not the "Max", if that's what you're using. I had no problems. You may want to restart the Firestick, if it's already been crashed by the HDHomeRun app.

lbedard@verizon.net
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Re: HD App on Fire TV Stick 4K Crashing or Freezing on Channel Change

Post by lbedard@verizon.net »

Channel App crashes also on Firestick 4K not as frequent but it does bomb out at times with a program change ie when a commercial ends and the main program returns screen goes blank need to restart FS.

cemfduncan93
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Re: HD App on Fire TV Stick 4K Crashing or Freezing on Channel Change

Post by cemfduncan93 »

I am not an IT person. I bought an HDhomerun because I was tired of high cable bills and wanted a DVR. It has been 1 month since my FireStick 4k stopped working with the HDhomerun app. All other apps work fine. When will this be fixed?

JDazell
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Re: HD App on Fire TV Stick 4K Crashing or Freezing on Channel Change

Post by JDazell »

NickK,

Any update on a Fire Stick 4k issue? My customer base is getting really perturbed and anxious. They are not ready to pop for $20/ea to replace with the ONN device. And truth be told I am getting tired of fielding their complaints :-)

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