Homerun not working local end server

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
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abesty12
Posts: 1
Joined: Sun Oct 24, 2021 9:50 pm

Homerun not working local end server

Post by abesty12 »

I had a HDHomeRun connected to my laptop at my parents place that was working correctly. Now I have travelled home (into another TV region), and went to access it and it is not working.

I am able to remote in to the laptop that is running the Homerun, and I am seeing messages that the Homerun cannot be detected. But it was working just fine when I left. And Also I had a recording going which successfully worked and finished approx 30 minutes before I tried to remotely access Plex from my other computer where I am now located.

Does anyone know if there is anything I can do on my end to get it working remotely? It looks like the Homerun isn't connected to the internet anymore, but it was fine when I left.

I am getting the error message both on the HomeRun software and through Plex, both on the local server laptop: https://i.imgur.com/dWSO9Nk.jpg https://i.imgur.com/8qQiPJ1.jpg

Thanks for any help that can be provided

foxbat121
Posts: 2063
Joined: Tue Jan 05, 2010 3:48 pm
Device ID: 131087C9, 13233B7C
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Re: Homerun not working local end server

Post by foxbat121 »

Did you activate VPN or something like that in order to remotely access your laptop? That will certainly block the detection of tuners.

NedS
Silicondust
Posts: 2444
Joined: Mon Dec 10, 2018 12:38 pm
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Re: Homerun not working local end server

Post by NedS »

If you tell me your device ID I can check to see if it has connected to our servers recently (guide data and firmware update checks).

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