Fire stick 4K hanging up during live viewing.

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
Thunderthud
Posts: 579
Joined: Sun Apr 12, 2015 6:59 am
Device ID: 1080B565, 1322B8A6, 13257C3D, 1041CFDB, 10514020, 101886A, 10120815
Location: Virginia
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Re: Fire stick 4K hanging up during live viewing.

Post by Thunderthud »

Nick,. Would it be possible to blacklist the 4K fire stick, again, temporarily from using hardware deinterlace? Or, to post an older software version from before this issue?

These devices are not usable as is. Thanks

qpe12345
Posts: 20
Joined: Sat Nov 16, 2019 12:15 pm
Device ID: 107B86D9, 131C673F
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Re: Fire stick 4K hanging up during live viewing.

Post by qpe12345 »

I just had a hang and kept it there around 18:43 ET. My device id is 131C673F

nickk
Silicondust
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Joined: Tue Jan 13, 2004 9:39 am
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Re: Fire stick 4K hanging up during live viewing.

Post by nickk »

qpe12345 - thanks, found it.

Thunderthud - it looks like the audio path is triggering end-of-stream. It is odd.

nickk
Silicondust
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Re: Fire stick 4K hanging up during live viewing.

Post by nickk »

BTW - I left my Fire TV Stick 4K playing since mid day yesterday - it is still playing without issue.

Thunderthud
Posts: 579
Joined: Sun Apr 12, 2015 6:59 am
Device ID: 1080B565, 1322B8A6, 13257C3D, 1041CFDB, 10514020, 101886A, 10120815
Location: Virginia
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Re: Fire stick 4K hanging up during live viewing.

Post by Thunderthud »

nickk wrote: Tue Aug 24, 2021 9:45 am BTW - I left my Fire TV Stick 4K playing since mid day yesterday - it is still playing without issue.
I've got two of them dying regularly... I can't get through one complete show. All other devices working fine. 1k fire sticks, shield , phones, fire tablet and PC's.

Does this mean that you've given up?

Thunderthud
Posts: 579
Joined: Sun Apr 12, 2015 6:59 am
Device ID: 1080B565, 1322B8A6, 13257C3D, 1041CFDB, 10514020, 101886A, 10120815
Location: Virginia
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Re: Fire stick 4K hanging up during live viewing.

Post by Thunderthud »

Whoo! I came back to find a bright green screen (Deja Vu). Restarted, and it's working again, for now.

Nick, have you tried leaving it on a 1080i channel?

Thanks

Thunderthud
Posts: 579
Joined: Sun Apr 12, 2015 6:59 am
Device ID: 1080B565, 1322B8A6, 13257C3D, 1041CFDB, 10514020, 101886A, 10120815
Location: Virginia
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Re: Fire stick 4K hanging up during live viewing.

Post by Thunderthud »

Ok,. After starting live viewing around 4pm edt, it went black screen around 4:,30 pm. Diagnostics is on. Devices ID.'s in profile. Thanks again!

qpe12345
Posts: 20
Joined: Sat Nov 16, 2019 12:15 pm
Device ID: 107B86D9, 131C673F
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Re: Fire stick 4K hanging up during live viewing.

Post by qpe12345 »

As an update, I sideloaded version 20210707 and have not had any issues on the recordings or the channels that were previously hanging the app and crashing the fire stick video driver. Going to stick with this version for a bit to make sure there are no further crashes and will then try 20210728 as 20210707 has the stuttering issue in it.

Nickk any update on the current version issues? I am guessing the issue is related to the recent hardware decoding updates.

Thunderthud
Posts: 579
Joined: Sun Apr 12, 2015 6:59 am
Device ID: 1080B565, 1322B8A6, 13257C3D, 1041CFDB, 10514020, 101886A, 10120815
Location: Virginia
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Re: Fire stick 4K hanging up during live viewing.

Post by Thunderthud »

I hope Nick is enjoying a well earned vacation. (Not being sarcastic!)

I just wanted to leave an update to say the the situation has not cured itself.

I have to limit viewing to non interlaced shows and recordings, to avoid the Fire stick 4k's from bombing.

Hopefully, we can look forward to a solution after labor day...

nickk
Silicondust
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Joined: Tue Jan 13, 2004 9:39 am
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Re: Fire stick 4K hanging up during live viewing.

Post by nickk »

I left the Fire TV 4K Stick on a 1080i channel for more than 48 hours without issue.

Possible it is something about the encoding being used by the broadcaster in your area.

Do you have a 1 hour recording you could upload?

Nick

Thunderthud
Posts: 579
Joined: Sun Apr 12, 2015 6:59 am
Device ID: 1080B565, 1322B8A6, 13257C3D, 1041CFDB, 10514020, 101886A, 10120815
Location: Virginia
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Re: Fire stick 4K hanging up during live viewing.

Post by Thunderthud »

nickk wrote: Mon Aug 30, 2021 11:00 pm I left the Fire TV 4K Stick on a 1080i channel for more than 48 hours without issue.

Possible it is something about the encoding being used by the broadcaster in your area.

Do you have a 1 hour recording you could upload?

Nick
Nick, I don't have a recording right now. But it happened again just now while watching MSNBC live, 9/1 at around 11:20 am EDT. Diagnostics was on at the time. DEVICE info is in profile. Thanks!

Thunderthud
Posts: 579
Joined: Sun Apr 12, 2015 6:59 am
Device ID: 1080B565, 1322B8A6, 13257C3D, 1041CFDB, 10514020, 101886A, 10120815
Location: Virginia
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Re: Fire stick 4K hanging up during live viewing.

Post by Thunderthud »

Don't know what time it froze again, since I left it playing live on MSNBC, but when I came back , the video was frozen in a liberty mutual commercial's tag screen. When I exited out and tried s recording or another live chann was still stuck on that same screen I noticed this around 3:45 pm, EDT. Restarted Fire stick.

This continues to be a problem on both 4K fire sticks. 1K fire sticks work ok Thanks

Garyr
Posts: 13
Joined: Sun Jun 25, 2017 8:59 am

Re: Fire stick 4K hanging up during live viewing.

Post by Garyr »

OK so my firestick is not DRM certified... HOW can i disable the android app from displaying the Prime tuner. I have two tuners that are only used for OTA broadcasts and I want to disable the Prime tuner. When I go to Devices it shows all the tuners with a check box next to each of them but there is no way to un-check the Prime tuner. Is this a BUG or am I doing something wrong? I realize I could go to the channels page and disable each channel on the Prime tuner but I have about 200 cable channels and that is not the desired solution. It just seems like I should be able to un-check the prime tuner and let it go with just the OTA tuners.

Thunderthud
Posts: 579
Joined: Sun Apr 12, 2015 6:59 am
Device ID: 1080B565, 1322B8A6, 13257C3D, 1041CFDB, 10514020, 101886A, 10120815
Location: Virginia
x 1

Re: Fire stick 4K hanging up during live viewing.

Post by Thunderthud »

MSNBC watching live died again today, Sun, Sept 5, 1:30 pm ( approx.). Dark grey screen. Knocked out all video on all other apps. Send diagnostics was on, device id's in profile

Thunderthud
Posts: 579
Joined: Sun Apr 12, 2015 6:59 am
Device ID: 1080B565, 1322B8A6, 13257C3D, 1041CFDB, 10514020, 101886A, 10120815
Location: Virginia
x 1

Re: Fire stick 4K hanging up during live viewing.

Post by Thunderthud »

Froze again. This time on History Channel, with an Angie logo on the screen. Time somewhere between 2:30 pm and 3:30 pm, EDT, Ch. 628. Mon. Sept. 6.

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