Frozen picture when changing channels on Chromecast

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
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A. Nonny Muss
Posts: 45
Joined: Thu Feb 02, 2017 8:06 pm
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Frozen picture when changing channels on Chromecast

Post by A. Nonny Muss »

This has been happening for a while on my Chromecast. From 10-30% of the time when changing channels, the picture will freeze for 10 seconds, it will go black for a moment, a new frame will appear for 10 seconds and so on. Occasionally, it will fix itself after a number of cycles. It happens with a Quatro or a Prime as the source.

nickk
Silicondust
Posts: 17282
Joined: Tue Jan 13, 2004 9:39 am
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Re: Frozen picture when changing channels on Chromecast

Post by nickk »

Is that on the "Chromecast with Google TV" dongle? (Google's attempt to out do Microsoft for bad naming)

What is the Device ID of your HDHomeRun?

A. Nonny Muss
Posts: 45
Joined: Thu Feb 02, 2017 8:06 pm
x 2

Re: Frozen picture when changing channels on Chromecast

Post by A. Nonny Muss »

That’s the one…

HDHomeRun CONNECT QUATRO 10708E03
Version 20210624
50 Channels

HDHomeRun PRIME 13129D38
Version 20210624
222 Channels

HDHomeRun PRIME 1323E4A8
Version 20210624
222 Channels

thedoomster
Posts: 192
Joined: Fri Nov 27, 2015 6:14 pm
Device ID: 131CC070
Location: Rochester, NY

Re: Frozen picture when changing channels on Chromecast

Post by thedoomster »

I see this too on my Chromecast Google TV, usually after changing channels a few times. I thought SD was already aware of this and still working the issue but maybe this is different?

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