Fire TV Audio Sync Issues

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
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rickshtpc
Posts: 61
Joined: Tue Jan 20, 2015 1:23 pm

Fire TV Audio Sync Issues

Post by rickshtpc »

I turn off passthrough and it correct the audio sync issue for a time. Then it goes bad again. So I turn it back on and it works again temporarily. Is there a fix for this?

rickshtpc
Posts: 61
Joined: Tue Jan 20, 2015 1:23 pm

Re: Fire TV Audio Sync Issues

Post by rickshtpc »

Any support or replies here?

rickshtpc
Posts: 61
Joined: Tue Jan 20, 2015 1:23 pm

Re: Fire TV Audio Sync Issues

Post by rickshtpc »

Hey Silicon Dust! How about some support here?

NedS
Silicondust
Posts: 2360
Joined: Mon Dec 10, 2018 12:38 pm
x 52

Re: Fire TV Audio Sync Issues

Post by NedS »

We would like to get some diagnostic data:
  1. Please go to the http://my.hdhomerun.com/ site
  2. Click your HDHomeRun's device ID
  3. If it tells you that a firmware update is available, please install it
  4. Click System Status
  5. Check the Send diagnostic information box
  6. Go back one page
  7. Click Channel Lineup
  8. Click on Detect Channels
  9. After the scan finishes, open the HDHomeRun app
  10. Go into the app settings: the gear icon in the top right corner of the "Live/Recorded/Discover/Tasks" page
  11. Enable the option to "Send diagnostic information"
  12. Watch a problem channel for at least 10 minutes

Reply back to this post and provide us the device ID of your HDHomeRun and we will check the logs. You can find the device ID at the top of the my.hdhomerun.com web page as well as on a label on the bottom of the HDHomeRun itself.

AhPh3oCi
Posts: 1
Joined: Tue Jul 27, 2021 4:08 pm

Re: Fire TV Audio Sync Issues

Post by AhPh3oCi »

All channel's video are out of sync with audio. Tested on two different Fire TV devices. Would be nice if there was a way to manually adjust.
Device ID 10703B62

NedS
Silicondust
Posts: 2360
Joined: Mon Dec 10, 2018 12:38 pm
x 52

Re: Fire TV Audio Sync Issues

Post by NedS »

We have a new version of the Android app that might have an impact on this issue. Amazon takes a little longer than Google to approve updates and roll them out, so if you would like, you can try sideloading: https://www.aftvnews.com/sideload-apk-a ... ownloader/

Using this link:

Code: Select all

https://download.silicondust.com/hdhomerun/hdhomerun_view_android.apk

CKone
Posts: 2
Joined: Fri Aug 20, 2021 11:00 am

Re: Fire TV Audio Sync Issues

Post by CKone »

Frustrated with the audio sync issues with all my Amazon fire cubes. I remembered that VLC can see the HDHomeRun Quattro as a local stream on my network. And voila audio back in sync.

There’s obviously an issue with the last app update which is frustrating as it’s happened before when there been audio sync issues.

Worth a try.
Cheers
Chris

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nickk
Silicondust
Posts: 17282
Joined: Tue Jan 13, 2004 9:39 am
x 94

Re: Fire TV Audio Sync Issues

Post by nickk »

Fixed in the 20210819 release:
https://download.silicondust.com/hdhome ... ndroid.apk

Nick

CKone
Posts: 2
Joined: Fri Aug 20, 2021 11:00 am

Re: Fire TV Audio Sync Issues

Post by CKone »

Nice one that update works!

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