App stopped working on Kindle Fire HDX 7"

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
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Lupo
Posts: 15
Joined: Fri Apr 20, 2018 9:51 am
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App stopped working on Kindle Fire HDX 7"

Post by Lupo »

After the latest automatic (!) update, the app fails to start on my Kindle Fire HDX 7".

Error message:
"Unsupported device. The application failed to load native libraries."

Could you please fix this? Thank you!

TJ1
Posts: 2
Joined: Thu Nov 19, 2020 5:33 pm

Re: App stopped working on Kindle Fire HDX 7"

Post by TJ1 »

Hi. I have the same problem. Recently started getting the same error, "The application failed to load native libraries."
My device is a Samsung Galaxy Tab Pro (2014/2015 model) with Android version 4.4.2.

nickk
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Re: App stopped working on Kindle Fire HDX 7"

Post by nickk »

Unfortunately we are no longer able to support Android 4.4.2 as Android 4.4.2 doesn't support TLS 1.2 which became a standard in 2008.

Nick

NedS
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Re: App stopped working on Kindle Fire HDX 7"

Post by NedS »

We can't guarantee how well it will work, but we can find a link for the older version of the app that can be sideloaded. Failing that, I think VLC still supports Android 4.4 and does a pretty good job, though it lacks a channel guide.

TJ1
Posts: 2
Joined: Thu Nov 19, 2020 5:33 pm

Re: App stopped working on Kindle Fire HDX 7"

Post by TJ1 »

Thanks for the replies! I would like to try loading the old version if you could link it.

kyl416
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Re: App stopped working on Kindle Fire HDX 7"

Post by kyl416 »

You should raise the minSdkVersion from 19 to 21 when compiling the app to prevent it from being installed on older Android OS's without TLS 1.2 support.

NedS
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Re: App stopped working on Kindle Fire HDX 7"

Post by NedS »

kyl416 wrote: Thu Nov 19, 2020 8:57 pm You should raise the minSdkVersion from 19 to 21 when compiling the app to prevent it from being installed on older Android OS's without TLS 1.2 support.
Ah nuts, now I remember that's why we raised the requirements. That means older versions of the app won't work.

wlion1
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Joined: Tue Nov 18, 2014 10:37 am

Re: App stopped working on Kindle Fire HDX 7"

Post by wlion1 »

nickk wrote: Thu Nov 19, 2020 7:36 pm Unfortunately we are no longer able to support Android 4.4.2 as Android 4.4.2 doesn't support TLS 1.2 which became a standard in 2008.

Nick
Nick, can you post the apk version that last worked with the HDX?

signcarver
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Re: App stopped working on Kindle Fire HDX 7"

Post by signcarver »

Doesn't really matter version of app... the servers require additional security to communicate with them that old "android" doesn't support.

The very old paid app might work to just play channels from the tuner with virtually no ui/guide/dvr support with only channel names from the device but you would be better off just using another dlna player.

garethw
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Re: App stopped working on Kindle Fire HDX 7"

Post by garethw »

I can confirm the minSdkVersion is set to 21.

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