The device does not support sound

Reception, channel detection, network issues, CableCARD setup, etc.
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nph84
Posts: 3
Joined: Thu Oct 15, 2020 3:56 pm

The device does not support sound

Post by nph84 »

Hi all,

I recently purchased and successfully set up the SiliconDust HDHomeRun HDHR5-4US Connect Quatro 4 Channel Tuner. Although it worked at first, now when I try to use the HD homerun app on my main desktop it says "the device does not support sound". Video works fine on the channels, and the app works fine on a laptop, a separate computer, and all mobile devices. Didn't know if anyone had any suggestions as to why this might be happening. Thanks in advance.

nickk
Silicondust
Posts: 16234
Joined: Tue Jan 13, 2004 9:39 am
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Re: The device does not support sound

Post by nickk »

What are you using for speakers/headphones?

nph84
Posts: 3
Joined: Thu Oct 15, 2020 3:56 pm

Re: The device does not support sound

Post by nph84 »

I have a setup with 3 displays, 2 monitors, and a tv using a program called Aster. When I first setup the Homerun app I had 2 displays and it worked ok now it doesn't work on any of the displays.

nph84
Posts: 3
Joined: Thu Oct 15, 2020 3:56 pm

Re: The device does not support sound

Post by nph84 »

Just to clarify, even when I disable the Aster program and use the desktop normally HDHomerun app still doesn't play any sound.

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