FireTV - License Expired

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
Post Reply
txpenguin
Posts: 8
Joined: Wed Feb 12, 2020 4:37 pm

FireTV - License Expired

Post by txpenguin »

Starting last night (when I noticed), launching the HDHomeRun app on any of our FireTVs, we receive the error "License Expired - The license for this app needs to be refreshed. Please Try Again."

Oddly, the app 'launches' in the background and seems to work (with the aforementioned error overlaid, so you can't really watch). When you click 'ok', the HDHomeRun app exits. Looking at the Amazon forums, there are several posts stating 'if you encounter this error you need to contact the application developer for assistance'.

For reference, launching the Windows or Mac based apps works as usual with no errors. We are able to watch programs on PCs, but not FireTVs. This is currently affecting all 3 FireTVs in the home.

Please advise as we are wholly unable to watch any programs on our TVs now.

NedS
Silicondust
Posts: 1373
Joined: Mon Dec 10, 2018 12:38 pm

Re: FireTV - License Expired

Post by NedS »

Try uninstalling the app and then reinstalling it from the Amazon app store.

txpenguin
Posts: 8
Joined: Wed Feb 12, 2020 4:37 pm

Re: FireTV - License Expired

Post by txpenguin »

I did that - when I go to install it again, it says 'the App cannot be located'.

nateb
Silicondust
Posts: 1189
Joined: Mon Aug 06, 2018 3:22 pm
Device ID: 1051C73D, 10759F29

Re: FireTV - License Expired

Post by nateb »

Could you say which fire tv versions you are using right now?

txpenguin
Posts: 8
Joined: Wed Feb 12, 2020 4:37 pm

Re: FireTV - License Expired

Post by txpenguin »

FireTV (original)
FireTV 4K Stick
FireTV Stick (original)

Post Reply