FireTV App issues with latest 1210 update

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
evilito
Posts: 39
Joined: Tue Apr 05, 2016 8:02 am

FireTV App issues with latest 1210 update

Post by evilito » Tue Dec 24, 2019 8:11 pm

HDHR Prime. On my FireTV Gen 2, the app will just shutdown while watching and I can relaunch it but it's starting to become annoying. On my FireTV Stick 4K, when it crashes, I lose video and the screen says audio only, to get it working again, i have to reboot the FireTV Stcik 4K. Is there a link to get the last version? That one work better than this new update.

NedS
Silicondust
Posts: 816
Joined: Mon Dec 10, 2018 12:38 pm

Re: FireTV App issues with latest 1210 update

Post by NedS » Tue Dec 24, 2019 10:30 pm

Try this: https://download.silicondust.com/hdhome ... 190801.apk

Let us know if it's more stable .

evilito
Posts: 39
Joined: Tue Apr 05, 2016 8:02 am

Re: FireTV App issues with latest 1210 update

Post by evilito » Wed Dec 25, 2019 6:47 pm

I have that one from the download section. That is better than the latest version, it at least doesn't lose video. Let me use it a bit and I will report back, i think the issue might be the UI, App version is 201290801, UI version is 20191212. Let me test a bit more on the FireTV Stick 4K and my Gen 2 FireTVs

evilito
Posts: 39
Joined: Tue Apr 05, 2016 8:02 am

Re: FireTV App issues with latest 1210 update

Post by evilito » Wed Dec 25, 2019 7:18 pm

Watching on my FireTV Stick 4K, I Heart Radio Jingle Ball and it quit on me. At least it doesn't go into the black screen with the audio only text when I restarted the app.

evilito
Posts: 39
Joined: Tue Apr 05, 2016 8:02 am

Re: FireTV App issues with latest 1210 update

Post by evilito » Wed Dec 25, 2019 10:01 pm

This is what I get when the app glitches on my FireStick 4K. https://drive.google.com/open?id=0B1m-Z ... drZDdEYVpJ The only way I can fix this and get a picture back is to reboot my FireStick 4K. The FireTV Gen2 don't have this issue, they just crash to the FireTv nav screen and I can start the app back up again.

Morphis
Posts: 9
Joined: Tue Dec 17, 2019 10:57 pm

Re: FireTV App issues with latest 1210 update

Post by Morphis » Thu Dec 26, 2019 2:42 pm

Same here. The problem is their not fixing anything. Their breaking it. I use Plex sense I paid for it and can tell you never had an issue with it.

HDHome Run app used to be good when I first bought the dvr box. Over the months of updates have broken the software and they haven't fixed it.

Was going to but hdhome Run dvr service until the constant issues the app has.

So been using Plex. No problems with it at all. Runs like a charm.

evilito
Posts: 39
Joined: Tue Apr 05, 2016 8:02 am

Re: FireTV App issues with latest 1210 update

Post by evilito » Sun Jan 26, 2020 2:28 pm

Still having tons of issues with the HDHR app for FireTv. The Gen2 FireTV's go black after watching it's random on when it occurs and it is doing it on both of them. FireTV Pendant, same issue as my Gen2 FireTV's, goes black and have to crash the app after spamming the buttons on the remote to get it back to the home screen of the FireTV. My FireTV Stick 4K will go black also and then when I try to start it up again, I get a black screen like in my previous post with the picture that shows audio only and I have to reboot the stick to get it working again, very frustrating. Running the latest app version to see if that fixes my issues and to no avail. What is going on. This wasn't occurring before November, it's just a frustrating experience for me and the whole family. Running Version 20200121, and for kicks turned on early access features on the Stick and still happens.

jasonl
Posts: 15171
Joined: Sun Oct 28, 2007 9:23 pm

Re: FireTV App issues with latest 1210 update

Post by jasonl » Sun Jan 26, 2020 2:55 pm

Do other video apps work after the crash but before you reboot?

evilito
Posts: 39
Joined: Tue Apr 05, 2016 8:02 am

Re: FireTV App issues with latest 1210 update

Post by evilito » Sun Jan 26, 2020 3:12 pm

Yes, other apps work after crashes, Netflix, HULU, Disney+, ******, FitzTV (which i've started using since HDHR app crashes), PlutoTV, Viki all work after they crash on the Gen2 FireTV and the Pendant. I'll have to verify on the FireTV Stick 4K, as soon as it crashes again. It has crashed 2 times today randomly resulting in a restart on the FireTV Stick 4K.

All FireTVs are up to date on Firmware.

evilito
Posts: 39
Joined: Tue Apr 05, 2016 8:02 am

Re: FireTV App issues with latest 1210 update

Post by evilito » Sun Jan 26, 2020 3:31 pm

Just crashed during a commercial, opening app gives me the black screen with Audio Only on it audio plays for 10sec and dies.

No apps work after HDHR app crashes on the FireTV Stick 4K, it's rendered useless, which is very different from the older FireTV Gen2. The apps will stop but screen goes black when I start to play a video, Netflix stops at 20%, STIRR black screen.

Is the app taking out the hardware or memory?

Also all my FireTVs are hardwired.

jasonl
Posts: 15171
Joined: Sun Oct 28, 2007 9:23 pm

Re: FireTV App issues with latest 1210 update

Post by jasonl » Mon Jan 27, 2020 12:16 pm

Neither, the video decoder in the Fire TV is crashing and taking out the app.

Do you have any H.264/AVC channels that are part of your subscription? You would see those with an [AVC] flag to the right of them on the Channel Lineup page, in the same area where the [HD] flag is located. If so, do those ever crash the same way, and if so, does that affect other apps?

evilito
Posts: 39
Joined: Tue Apr 05, 2016 8:02 am

Re: FireTV App issues with latest 1210 update

Post by evilito » Tue Jan 28, 2020 7:07 am

So I set my FireTV Stick 4K on a AVC channel, went to bed since it was QVC2, came into my home office and it was still playing QVC2, so it did not crash and go black screen. What does that tell you?

jasonl
Posts: 15171
Joined: Sun Oct 28, 2007 9:23 pm

Re: FireTV App issues with latest 1210 update

Post by jasonl » Tue Jan 28, 2020 1:11 pm

Do you have any that are 720p? The hardware decoder on the Fire TV Stick 4K is blacklisted for 1080i AVC channels because it's known to be broken. I think Fox Sports 2 HD is the most common one.

evilito
Posts: 39
Joined: Tue Apr 05, 2016 8:02 am

Re: FireTV App issues with latest 1210 update

Post by evilito » Tue Jan 28, 2020 1:39 pm

Do you mean channels right? I can see if I have Fox Sports 2 in my lineup. Do you want me to run the test on that channel?

So what about my other HD channels? I get this App crashing on all my FireTVs, but the Gen2 recover after spamming the home and back buttons, the FireTV Stick 4K is the most affected of all my devices. I haven't checked with my kids on their normal FireTV sticks either. Just concerend with the main viewing devices and the one I use.

jasonl
Posts: 15171
Joined: Sun Oct 28, 2007 9:23 pm

Re: FireTV App issues with latest 1210 update

Post by jasonl » Tue Jan 28, 2020 4:19 pm

Check QVC2 HD on the gen2 and FS2 HD on the 4K.

All of them are updated to the latest firmware right?

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