Conflicting Statements... Which is it?

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jmcguire525
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Conflicting Statements... Which is it?

Post by jmcguire525 » Thu Oct 31, 2019 8:28 am

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jasonl
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Re: Conflicting Statements... Which is it?

Post by jasonl » Thu Oct 31, 2019 12:38 pm

These statements are not conflicting. Development is different from release. We are continuing to work on DRM support just as we are continuing to work on PRIME 6.

jmcguire525
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Re: Conflicting Statements... Which is it?

Post by jmcguire525 » Thu Oct 31, 2019 1:59 pm

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NedS
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Re: Conflicting Statements... Which is it?

Post by NedS » Thu Oct 31, 2019 2:40 pm

jmcguire525 wrote:
Thu Oct 31, 2019 1:59 pm
My guess is as follows, and you can correct me if I am wrong...
You are incorrect.

jmcguire525
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Re: Conflicting Statements... Which is it?

Post by jmcguire525 » Thu Oct 31, 2019 6:41 pm

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NedS
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Re: Conflicting Statements... Which is it?

Post by NedS » Fri Nov 01, 2019 3:03 pm

jmcguire525 wrote:
Thu Oct 31, 2019 6:41 pm
Instead of locking threads and deleting post, why not be more transparent?
Because even the things I thought were safe to say are being twisted and distorted by some people who want to assume the worst. Product delays (and not recouping the R&D that goes into that product) are a huge burden for a company, and it makes no sense that we would sit on anything, be it working hardware or working software, and not release it as soon as it was ready. Unless we're talking just a matter of a week or two for a nice dual release announcement (an example assuming if this would be done at all, I don't know because I don't work in marketing), each product will go out as soon as possible.

We are not delaying production of the PRIME 6 to wait for DVR-DRM support. That is the answer to your question. I'm sorry I can't be more transparent, but thems the breaks. We're not talking about this anymore util there is something new to talk about.

rrussis82
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Re: Conflicting Statements... Which is it?

Post by rrussis82 » Fri Nov 01, 2019 3:48 pm

THIS is exactly why SD keeps their mouth shut! so the more you complain and cry about things when they do share information the more likely they wont ever tell you anything until the day it is released.

comet48
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Re: Conflicting Statements... Which is it?

Post by comet48 » Fri Nov 22, 2019 5:25 pm

One has to question whether these products are even in development. It's easy and cheap to overhang the market by announcing products you have no intention of of developing. I have two Prime, a Quad and a Duel. They work well with Plex. But not being able to give the truthful status on products announced/promised two and three years ago is inexcusable.

NedS
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Re: Conflicting Statements... Which is it?

Post by NedS » Fri Nov 22, 2019 6:50 pm

comet48 wrote:
Fri Nov 22, 2019 5:25 pm
One has to question whether these products are even in development. It's easy and cheap to overhang the market by announcing products you have no intention of of developing. I have two Prime, a Quad and a Duel. They work well with Plex. But not being able to give the truthful status on products announced/promised two and three years ago is inexcusable.

Fair warning, your post is border line on breaking our no-FUD rule (fear, uncertainty and doubt).

I've literally held prototypes of the PRIME 6 in my hand. A never-released PRIME 4 was in-development and had to be scrapped (due to a part supplier merging or something like that) in that 2/3 year time frame as well. In other words, not only is it in development, but we've done that development twice already. We've been truthful whenever we've spoken about the PRIME 6 and its current status.

It's entirely fair to be disappointed in us, or to not trust our ETAs, and we don't expect anyone to hold their breath for us, but please stop acting like we tried to manipulate anyone or misrepresent the situation. Things happen, situations change, problems get discovered, unrelated issues sometimes require our attention and push things back, and deadlines change. Life is complicated. We failed to meet our internal deadline, yes, but that does not mean it was a lie at the time we said a given ETA. What would we have to gain from such a lie other than ticking off customers and getting even less sales, as well as a bad reputation?

Bobstr
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Re: Conflicting Statements... Which is it?

Post by Bobstr » Mon Dec 02, 2019 11:19 am

NedS wrote:
Fri Nov 22, 2019 6:50 pm
comet48 wrote:
Fri Nov 22, 2019 5:25 pm
One has to question whether these products are even in development. It's easy and cheap to overhang the market by announcing products you have no intention of of developing. I have two Prime, a Quad and a Duel. They work well with Plex. But not being able to give the truthful status on products announced/promised two and three years ago is inexcusable.

Fair warning, your post is border line on breaking our no-FUD rule (fear, uncertainty and doubt).

I've literally held prototypes of the PRIME 6 in my hand. A never-released PRIME 4 was in-development and had to be scrapped (due to a part supplier merging or something like that) in that 2/3 year time frame as well. In other words, not only is it in development, but we've done that development twice already. We've been truthful whenever we've spoken about the PRIME 6 and its current status.

It's entirely fair to be disappointed in us, or to not trust our ETAs, and we don't expect anyone to hold their breath for us, but please stop acting like we tried to manipulate anyone or misrepresent the situation. Things happen, situations change, problems get discovered, unrelated issues sometimes require our attention and push things back, and deadlines change. Life is complicated. We failed to meet our internal deadline, yes, but that does not mean it was a lie at the time we said a given ETA. What would we have to gain from such a lie other than ticking off customers and getting even less sales, as well as a bad reputation?
It appears that some people just want to spew their unhappiness in ways that are more extreme than others.. Even in ways that some others would deem as unacceptable (or at least in ways they wouldn't accept if that spewage was aimed at them instead of at SD).

Hang in there. I'm sure you're just as unhappy with the delays in taking this to production as the rest of us are, so no hard feelings from me or most of us. There are times when it's prudent for a company to not provide details on future products, and there are times when it's prudent to tell part or all. It is what it is.

rmalbers
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Re: Conflicting Statements... Which is it?

Post by rmalbers » Tue Dec 03, 2019 1:02 pm

I just wish at this point amazon would buy SD, put the cable card tuner out and white list it for "Live TV" so the live guide would work.

NedS
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Re: Conflicting Statements... Which is it?

Post by NedS » Thu Dec 05, 2019 2:18 pm

rmalbers wrote:
Tue Dec 03, 2019 1:02 pm
I just wish at this point amazon would buy SD, put the cable card tuner out and white list it for "Live TV" so the live guide would work.
To be bought out by Amazon would be a fate worse than death, for both company and consumer.

scyto
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Re: Conflicting Statements... Which is it?

Post by scyto » Sun Dec 08, 2019 1:11 pm

comet48 wrote:
Fri Nov 22, 2019 5:25 pm
One has to question whether these products are even in development. It's easy and cheap to overhang the market by announcing products you have no intention of of developing. I have two Prime, a Quad and a Duel. They work well with Plex. But not being able to give the truthful status on products announced/promised two and three years ago is inexcusable.
Of course they are working on them and no reasonable person would ask that question.
They have been truthful. It’s morons who mis interpret the vagaries of development processes that are the issue.
Heck I do just software and there have been features where we genuinely thought we would have it out in next couple of months and it took 3 years.
They have basically had one chipset EOL, another be pulled, that is like starting again.

Development is hard.

scyto
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Location: Seattle Area

Re: Conflicting Statements... Which is it?

Post by scyto » Sun Dec 08, 2019 1:12 pm

NedS wrote:
Thu Dec 05, 2019 2:18 pm
rmalbers wrote:
Tue Dec 03, 2019 1:02 pm
I just wish at this point amazon would buy SD, put the cable card tuner out and white list it for "Live TV" so the live guide would work.
To be bought out by Amazon would be a fate worse than death, for both company and consumer.
Yes.

It would like google/nest buying revolv ... (never heard of revolv, exactly).
Not to mention poor Ceton who got screwed over aligning themselves so closely with one of the big guys.

rmalbers
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Re: Conflicting Statements... Which is it?

Post by rmalbers » Mon Dec 09, 2019 10:12 am

That looks like that was some smart home hub, gee, I'm not sure where I can buy one of those, LOL (and they bought them back)! It seems like SD problem is resources, if it's as hard to develop a cable card tuner as SD says, and I do believe it's no picnic, they need a few more programmers, guess who has a few more programmers. I don't use any of the nest products so I really don't know for sure but it seems like google has been introducing some ok nest stuff. At this point I hope SD has enough money in the bank to get a cable card turner done, or if they don't that someone with the resources buys them.

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