Recordings do not show after KB4522355

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
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Jackamus
Posts: 101
Joined: Thu Nov 10, 2016 3:33 pm
Device ID: 1316E070, 1323748C, 13253D8E

Recordings do not show after KB4522355

Post by Jackamus » Fri Oct 25, 2019 6:16 am

I imagine it has something to do with Windows 10 KB update on Tuesday but my HDHomeRun App does NOT see any of my recordings after the update. On my other PC that has not had the update I can still see all my recordings. Anyone have any suggestions. The KB I am referring to is https://support.microsoft.com/en-us/hel ... -kb4522355 Also appears I have the lost the ability record from the UI.

Update: I removed KB4522355 and I all my shows are back and the ability to record from the UI button returned.

NedS
Silicondust
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Re: Recordings do not show after KB4522355

Post by NedS » Fri Oct 25, 2019 11:59 am

Is it the same PC that runs the DVR software? If so, the loopback exemption probably needs to be re-ran after the update:

https://info.hdhomerun.com/info/dvr:tro ... t_find_dvr

Jackamus
Posts: 101
Joined: Thu Nov 10, 2016 3:33 pm
Device ID: 1316E070, 1323748C, 13253D8E

Re: Recordings do not show after KB4522355

Post by Jackamus » Fri Oct 25, 2019 12:33 pm

After I had the issue I ran the Winloopback tool and I had the same issue.

Jackamus
Posts: 101
Joined: Thu Nov 10, 2016 3:33 pm
Device ID: 1316E070, 1323748C, 13253D8E

Re: Recordings do not show after KB4522355

Post by Jackamus » Fri Oct 25, 2019 4:05 pm

NedS wrote:
Fri Oct 25, 2019 11:59 am
Is it the same PC that runs the DVR software? If so, the loopback exemption probably needs to be re-ran after the update:

https://info.hdhomerun.com/info/dvr:tro ... t_find_dvr
Well, any other ideas because that DID NOT WORK.

NedS
Silicondust
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Re: Recordings do not show after KB4522355

Post by NedS » Fri Oct 25, 2019 5:02 pm

I was about to suggest that you file a support ticket so that we can take a deeper dive, but it looks like you've already opened a ticket :)

Jackamus
Posts: 101
Joined: Thu Nov 10, 2016 3:33 pm
Device ID: 1316E070, 1323748C, 13253D8E

Re: Recordings do not show after KB4522355

Post by Jackamus » Fri Oct 25, 2019 5:03 pm

NedS wrote:
Fri Oct 25, 2019 5:02 pm
I was about to suggest that you file a support ticket so that we can take a deeper dive, but it looks like you've already opened a ticket :)
Yes, I indeed did that. haha

nickk
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Re: Recordings do not show after KB4522355

Post by nickk » Fri Oct 25, 2019 5:32 pm

Installing KB4522355 now...

Jackamus
Posts: 101
Joined: Thu Nov 10, 2016 3:33 pm
Device ID: 1316E070, 1323748C, 13253D8E

Re: Recordings do not show after KB4522355

Post by Jackamus » Fri Oct 25, 2019 5:39 pm

nickk wrote:
Fri Oct 25, 2019 5:32 pm
Installing KB4522355 now...
IT'S A TRAP, DON'T DO IT! Kidding. Good luck.

nickk
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Re: Recordings do not show after KB4522355

Post by nickk » Mon Oct 28, 2019 11:14 pm

Problem confirmed.

The app is sending out the discover request correctly.
The record engine is responding to the app correctly.
The app does not receive this response.

If you use any other device on your network it works... Microsoft seems to have broken receiving loopback responses.

We are continuing to investigate.

Edit - we think we have a fix... will confirm tomorrow.

Nick

Jackamus
Posts: 101
Joined: Thu Nov 10, 2016 3:33 pm
Device ID: 1316E070, 1323748C, 13253D8E

Re: Recordings do not show after KB4522355

Post by Jackamus » Tue Oct 29, 2019 4:16 am

nickk wrote:
Mon Oct 28, 2019 11:14 pm
Problem confirmed.

The app is sending out the discover request correctly.
The record engine is responding to the app correctly.
The app does not receive this response.

If you use any other device on your network it works... Microsoft seems to have broken receiving loopback responses.

We are continuing to investigate.

Edit - we think we have a fix... will confirm tomorrow.

Nick
Thanks for the update. Look forward to the fix.

nickk
Silicondust
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Re: Recordings do not show after KB4522355

Post by nickk » Tue Oct 29, 2019 6:45 am

The updated app has been published on Microsoft app store.

To update please open the Microsoft Store and go into Downloads and Updates.

Nick

Jackamus
Posts: 101
Joined: Thu Nov 10, 2016 3:33 pm
Device ID: 1316E070, 1323748C, 13253D8E

Re: Recordings do not show after KB4522355

Post by Jackamus » Tue Oct 29, 2019 8:24 am

nickk wrote:
Tue Oct 29, 2019 6:45 am
The updated app has been published on Microsoft app store.

To update please open the Microsoft Store and go into Downloads and Updates.

Nick
Confirmed. Updated App and all is well again.

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