Bitdefender configuration

Frequently Asked Questions
epee4fun
Posts: 195
Joined: Sat Oct 24, 2015 12:13 pm

Bitdefender configuration

Postby epee4fun » Wed Feb 21, 2018 2:48 pm

If you use Bitdefender anti-virus you will have problems tuning channels due to Bitdefender's process. You can use Bitdefender exclusions to resolve the problem.

If you also use a Win10 server for HDHR DVR and use Bitdefender on this system, you must create the following Bitdefender exclusions to enable proper server behavior: folder exclusion for exclude folder c:\Program Files\WindowsApps\EF712BA7.HDHomeRunDVR_1.1.255.0_x64__23nna27hyxhag, as well as a program exclusion for c:\Program Files\Silicondust\hdhomerun\hdhomerun_record.exe.

Exclusions must be created on a Win10 client running Bitdefender AV. Create a folder exclusion for the c:\Program Files\WindowsApps\EF712BA7.HDHomeRunDVR_1.1.255.0_x64__23nna27hyxhag on Win10 clients running Bitdefender AV, and the clients will work as expected. This assumes the server side exclusions are implemented if Bitdefender is running in that environment.

These file and folder locations can be found by querying TaskManager while the applications and foreground processes are running.

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