Android TV shows a line through my 4K HDHomerun

[Lend27]

When I use the HDHomerun app on my Sony Android TV, it shows both my HDHomerun devices, but the 4K device shows a line through it, like it is ignoring it for some reason.
Is this normal?
Thanks!

[NedS]

Not normal. That means it can talk to one of them, but not the other, for some reason. I will ask the development team in the morning, as normally the kind of network issues that cause that would affect both units, and not just one.

[NedS]

Check to make sure the HDHomeRun still has access out to the internet and it hasn't been firewalled from communicating outward.

[NTC]

I too have a Sony Android TV, and have a regular Quatro, and a 4K on my network. The only time I see a line through the device ID in the account information is when I purposely power off that particular device.