MacBook Air / 20201119 Release

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darcilicious
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MacBook Air / 20201119 Release

Post by darcilicious »

Watching Fox 12.1 (ATSC 3.0) on my MacBook Air 2018 this evening, noticed the new release when I first started the app, and there's no audio for the announcer track (center channel?). I believe I have reported this issue before. Please fix, thank you!

jasonl
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Re: MacBook Air / 20201119 Release

Post by jasonl »

You should get a short recording of the stream, upload it to Google Drive/Dropbox/whatever and send a link to SD's support team so they can look at it and determine if it really is an app problem or if the station is messing something up.

darcilicious
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Re: MacBook Air / 20201119 Release

Post by darcilicious »

jasonl wrote: Fri Nov 20, 2020 6:49 pm You should get a short recording of the stream, upload it to Google Drive/Dropbox/whatever and send a link to SD's support team so they can look at it and determine if it really is an app problem or if the station is messing something up.
I'm not a DVR customer so I'm not sure how I could go about recording this when it happens. I think I forgot to mention it's happen on FOX during NFL games; I do not have this particular audio issue with the Channels app on the AppleTV for what it's worth...

NedS
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Re: MacBook Air / 20201119 Release

Post by NedS »


darcilicious
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Re: MacBook Air / 20201119 Release

Post by darcilicious »

Got it, thanks! I'll try to do this during the next game...

darcilicious
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Re: MacBook Air / 20201119 Release

Post by darcilicious »

(Sorry juggling a lot of family issues at the moment).

How/who do I notify wtih the URL to the sample files?

nickk
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Re: MacBook Air / 20201119 Release

Post by nickk »

Send me a quick private-message with the link.

darcilicious
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Re: MacBook Air / 20201119 Release

Post by darcilicious »

I was able to send it yesterday mid-morning, hope you're able to access the sample files!

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