This really isn't any different than when NTSC was replaced with ATSC 1.0. Even today you will still find devices that don't support AC-3 audio (like many Roku units and the new "Fire TV Stick Lite" from Amazon). Getting audio to work with ATSC 1.0 is still one of the major support ticket topics we get.rljnc wrote: ↑Sat Nov 21, 2020 6:12 pm Okay guys I know most of us are on the ground breaking of this and kind of know a little of what is going on, but to even release 3.0 when most of the users kind of know a little something and they cannot get audio playing do you not think this is premature? How in the world would the regular person even begin, just seems a lot of things needed to be in place before it even started. Just my opinion.
Many of the issues still being seen are happening on the broadcaster's side, because they're also still learning about ATSC 3.0. This is an experimental phase in more ways than one. A lot of stuff is still being figured out by all parties, but thankfully the hardware portion is set, so any software issues can be fixed with a software update.
That being said, I do think we can do better at communicating the current status of development with our users who've already bought the HDHR5-4K. I will bring it up internally and see what we can come up with.