Unable to get Video or Audio ATSC 3.0 Phoenix
Unable to get Video or Audio ATSC 3.0 Phoenix
My tuner finds the ATSC 3.0 channels but I cannot view them or get audio with the HDHomeRun App on mac or Plex. Tuner0 shows modulation lock and 100% strength, quality and symbol quality and a 4.19 Mbps streaming rate. Is there something I'm missing?
Re: Unable to get Video or Audio ATSC 3.0 Phoenix
Must be a Mac thing. After experimenting a little more I can see the channels on iPhone and AppleTV (no sound but this is a Phoenix problem apparently). If anyone knows a solution to the Mac problems let me know.
Re: Unable to get Video or Audio ATSC 3.0 Phoenix
On 17-OCT-2020:
For physical channel 27:
For physical channel 27:
- 10.1 KSAZ-NG: Stuttering video, no audio
- 45.1 KUTP-NG: Clean video, no audio
- 15.1 KNXV-NG: Bupkes.
- 61.1 KASW-NG: Nada.
- 35.1 KFPH: Heavily pixelated video, no audio.
Re: Unable to get Video or Audio ATSC 3.0 Phoenix
I get good signal on all of those channels but no audio.
Re: Unable to get Video or Audio ATSC 3.0 Phoenix
Received my unit today. Video is fine but no audio. Can't say I'm surprised. Just wish if the shipping address is the Phoenix area, some kind of heads up that a brand new unit is going to be delivered useless.
Re: Unable to get Video or Audio ATSC 3.0 Phoenix
The brand new unit is working as designed. The brand new broadcasters are the ones having issues.
Re: Unable to get Video or Audio ATSC 3.0 Phoenix
I seem to be getting them. 15.1 and 61.1?




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Re: Unable to get Video or Audio ATSC 3.0 Phoenix
A few hours after AzJazz wrote that, I wasn't getting plp lock on 27 despite 100% across the board and not having issues other than audio (which is expected for both AC-4 in general and possibly the specific phoenix audio issue with some apps) then around 9 or 10 this morning I was seeing lock again. 35 is still a no go for me... will look at doing other things to try and improve its signal (here for 35, I had 0 signal quality with a 600MHz LTE filter (to be expected), 20-25% without filter and now up to 45% depending on time of day with a 700MHz LTE filter but still no plp lock)
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Re: Unable to get Video or Audio ATSC 3.0 Phoenix
Not having any issues with Ch27 (down in Chandler)
I get (no data) on 61.1 and 15.1 via config_gui.exe
So if I hit 'View' it fails to tune
But if I go back to VLC and open Network stream to http://device.local:5004/auto/v15.1 it tunes, locks and I get video and back on config_gui.exe the (no data) flips to the other 2 virtual channels
can't seem to get Ch35
-only coming in at 35% and I can't get anything on it..
Tried moving the antenna around a little - but can't seem to get anything stronger.
Must have some local interference maybe
I get (no data) on 61.1 and 15.1 via config_gui.exe
So if I hit 'View' it fails to tune
But if I go back to VLC and open Network stream to http://device.local:5004/auto/v15.1 it tunes, locks and I get video and back on config_gui.exe the (no data) flips to the other 2 virtual channels
can't seem to get Ch35
-only coming in at 35% and I can't get anything on it..
Tried moving the antenna around a little - but can't seem to get anything stronger.
Must have some local interference maybe
Re: Unable to get Video or Audio ATSC 3.0 Phoenix
How do you get it to display / overlay the video and audio information?
I still have my old dual tuner hooked up so I am not sure how it picks the tuner when I am selecting a channel (using the HDHomerun Windows app, Xbox and Plex)
No audio, as expected (can't find an AC4 codec anywhere either) and I think my PC has trouble dealing with the 4k video stream. It will play it somewhat but stutters and gets pixelated
I still have my old dual tuner hooked up so I am not sure how it picks the tuner when I am selecting a channel (using the HDHomerun Windows app, Xbox and Plex)
No audio, as expected (can't find an AC4 codec anywhere either) and I think my PC has trouble dealing with the 4k video stream. It will play it somewhat but stutters and gets pixelated
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Re: Unable to get Video or Audio ATSC 3.0 Phoenix
I'm in the Scottsdale area and here is what I get after the 20201018 firmware upgrade for the following apps/devices:
Channel 27
HDHR App on LG TV (OLED65C7P-U) - video AND audio for all sub-channels (10.1, 15.1, 45.1 and 61.1)
Media App on LG TV (OLED65C7P-U) - video AND audio for all channels
HDHR App on Roku TV - video but no audio for all channels
Plex App on Roku TV - video but no audio for all channels
Media Player on Roku TV - video but no audio for all channels
Plex App on Apple TV 4K - video but no audio for all channels
VLC app on Apple TV 4K - video playing in slow motion but no audio for all channels
HDHR App on Apple TV 4K - no video and no audio
Media Player on Xbox One X - video but no audio for all channels
HDHR App on Xbox One X - video plays for a few secs and then stops. No audio for all channels
Plex App on Mac - video but no audio for all channels
VLC App on Mac - video playing in slow motion but no audio for all channels
HDHR App on Mac - no video and no audio
HDHR App on iOS - no video and no audio
Channel 35
Unable to tune anything since the signal strength is only at 38% and signal quality at 17%.
I bought a new antenna but will have to wait about a week before I can try again.
Channel 27
HDHR App on LG TV (OLED65C7P-U) - video AND audio for all sub-channels (10.1, 15.1, 45.1 and 61.1)
Media App on LG TV (OLED65C7P-U) - video AND audio for all channels
HDHR App on Roku TV - video but no audio for all channels
Plex App on Roku TV - video but no audio for all channels
Media Player on Roku TV - video but no audio for all channels
Plex App on Apple TV 4K - video but no audio for all channels
VLC app on Apple TV 4K - video playing in slow motion but no audio for all channels
HDHR App on Apple TV 4K - no video and no audio
Media Player on Xbox One X - video but no audio for all channels
HDHR App on Xbox One X - video plays for a few secs and then stops. No audio for all channels
Plex App on Mac - video but no audio for all channels
VLC App on Mac - video playing in slow motion but no audio for all channels
HDHR App on Mac - no video and no audio
HDHR App on iOS - no video and no audio
Channel 35
Unable to tune anything since the signal strength is only at 38% and signal quality at 17%.
I bought a new antenna but will have to wait about a week before I can try again.
Re: Unable to get Video or Audio ATSC 3.0 Phoenix
I'm now showing the following ATSC 3.0 Channels. All have video but no audio.
- 5.1 - CBS
- 8.4 - PBS Kids
- 10.1 - FOX
- 12.1 - NBC
- 15.1 - ABC
- 33.1 - Univ
- 35.1 - KFPH
- 45.1 - KUTP
- 61.1 - KASW
Re: Unable to get Video or Audio ATSC 3.0 Phoenix
Are you sure on 5.1, 8.4, 12.1, 33.1 & 35.1? I get them as ATSC 2 with sound. I haven’t see that they were participating in the test.