Bad tuner or what??

ATSC 3.0 Forum
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nysebull
Posts: 4
Joined: Tue Nov 13, 2018 8:18 am

Bad tuner or what??

Post by nysebull »

With the firmware up-to-date (20201015) I get only a 58% signal strength whereas with a plain old quatro I get 100% signal strength. Is this common or did I get a bad unit? Same antenna, same cable, etc. just swap out the units.Image

nickk
Silicondust
Posts: 16086
Joined: Tue Jan 13, 2004 9:39 am
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Re: Bad tuner or what??

Post by nickk »

The Signal Quality and Symbol Quality indicate things are working. I can check what is going on with the Signal Strength reporting...

Can you please enable "send diagnostic information" on the Advanced tab in HDHomeRun Setup, then repeat the test and post back with the Device ID of both units.

Nick

nysebull
Posts: 4
Joined: Tue Nov 13, 2018 8:18 am

Re: Bad tuner or what??

Post by nysebull »

Both have been set to send diagnostic. Both were tuned to same channel and signal strength results were almost identical to what I posted before 58% (4K) vs 100% Quatro

HDHR5-4US - 1071AEB4
HDHR5-4K - 108048ED

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