Hello
First I want to be clear this is no COMPLAINT... It is a reality in our CoVID World.. Just wanted everyone to be a realist... And when we get our new Tuners we can celebrate be it sooner or later.. Again just FYI.
With the time it takes now to get imported items.. i.e.. China.. I will be more patient in the delivery time frame..

Not sure if Silicon Dust has a already established a plan or work around.. If they do it would be great.
I recently shutdown/closed/terminated my side business due to having to wait on customer orders on an avg of for 8-12 weeks up from the normal 30 days for anything from China.
Here is the history...
3 Orders never made it thru customs early on in the Pandemic and had to be reshipped total time from order to delivery 14 weeks 2 days
7 orders delivered some within 45 days in Jan and Feb then the rest took between 8-16 weeks most being right at the 12 week point..
all other orders since cancelled by the Chinese Supplier for now..
I have hopes that the suppliers shipping from Taiwan can make previous arrangements to possibly expedite Customs. But I know from Experience if you push customs.. You usually get mush longer delays. I am sure with CoVID19 they are being very heavily overworked.
See below.. I was asked to wait as long as 6 months. There is a possibly that my item was also lost or stuck out of the way it has net moved in 5 weeks. I will be patient.
I urge everyone to be patient, again when we get our new equipment either sooner or later it will be worth the wait for sure.
Here is a excerpt from my last order from the Russian Federation... Its not just happening with China.
Have a good day.. Silicon Dust RULES!!!!
https://www.freightos.com/shipping-rout ... ed-states/
Jerry
>>>>>>>>>>>
Hi Jerry. Sorry for my late reply. I'm on vacation and just seen your messages.
I'm sorry to see your order is so late on delivery. I have spoken to other sellers, all of them have late deliveries on international orders these days due to COVID-19 affects international flights. I would kindly ask you to wait a little. 4 out of 5 my orders to US will come late, and all other sellers have same problem.
NedS wrote: ↑Wed Aug 05, 2020 8:56 pm
mchallis wrote: ↑Wed Aug 05, 2020 4:35 pm
I paid $199 for the Kickstarter Apr 24th. I need to update my shipping address because I moved July 31. I sent Nick a message on Kickstarter several days ago and got no reply. How can I update my shipping address?
Thanks
We will send out what Kickstarter calls a "survey" that will ask for your preferred shipping address once the units have shipped from Taiwan, and that will be the address we will use.