tuner error 7063

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joblo
Posts: 19
Joined: Fri Mar 05, 2021 2:45 am
x 7

tuner error 7063

Post by joblo »

I have a 4K running the RabbitEars automated band scanner here:

https://m.rabbitears.info/index.php?req ... it=&auto=Y

Periodically the tuner just seems to go out to lunch.

When I try to access it outside of the scanner, it responds with "ERROR: tuner error 7063"

The other tuners are unaffected while this is happening.

What is causing this? Is the unit defective?

It can be fixed with "set /sys/restart self", after which the automated scan automatically resumes and locks the resource, as you can see in this command line interaction:
c:\Program Files\Silicondust\HDHomeRun>date
The current date is: 2021-06-11
Enter the new date: (yy-mm-dd)

c:\Program Files\Silicondust\HDHomeRun>time
The current time is: 9:03:28.76
Enter the new time:

c:\Program Files\Silicondust\HDHomeRun>hdhomerun_config.exe 10802BCC set /tuner1/channel auto:7
ERROR: tuner error 7063

c:\Program Files\Silicondust\HDHomeRun>hdhomerun_config.exe 10802BCC get /tuner1/status
ch=none lock=none ss=0(-128dBm) snq=0(0.0dB) seq=0 bps=0 pps=0

c:\Program Files\Silicondust\HDHomeRun>hdhomerun_config.exe 10802BCC scan /tuner1
SCANNING: 695000000 (us-bcast:51)
SCANNING: 689000000 (us-bcast:50)
SCANNING: 683000000 (us-bcast:49)
SCANNING: 677000000 (us-bcast:48)
SCANNING: 671000000 (us-bcast:47)
SCANNING: 665000000 (us-bcast:46)
SCANNING: 659000000 (us-bcast:45)
SCANNING: 653000000 (us-bcast:44)
SCANNING: 647000000 (us-bcast:43)
SCANNING: 641000000 (us-bcast:42)
SCANNING: 635000000 (us-bcast:41)
SCANNING: 629000000 (us-bcast:40)
SCANNING: 623000000 (us-bcast:39)
SCANNING: 617000000 (us-bcast:38)
SCANNING: 605000000 (us-bcast:36)
SCANNING: 599000000 (us-bcast:35)
SCANNING: 593000000 (us-bcast:34)
SCANNING: 587000000 (us-bcast:33)
SCANNING: 581000000 (us-bcast:32)
SCANNING: 575000000 (us-bcast:31)
SCANNING: 569000000 (us-bcast:30)
SCANNING: 563000000 (us-bcast:29)
SCANNING: 557000000 (us-bcast:28)
SCANNING: 551000000 (us-bcast:27)
SCANNING: 545000000 (us-bcast:26)
SCANNING: 539000000 (us-bcast:25)
SCANNING: 533000000 (us-bcast:24)
SCANNING: 527000000 (us-bcast:23)
SCANNING: 521000000 (us-bcast:22)
SCANNING: 515000000 (us-bcast:21)
SCANNING: 509000000 (us-bcast:20)
SCANNING: 503000000 (us-bcast:19)
SCANNING: 497000000 (us-bcast:18)
SCANNING: 491000000 (us-bcast:17)
SCANNING: 485000000 (us-bcast:16)
SCANNING: 479000000 (us-bcast:15)
SCANNING: 473000000 (us-bcast:14)
SCANNING: 213000000 (us-bcast:13)
SCANNING: 207000000 (us-bcast:12)
SCANNING: 201000000 (us-bcast:11)
SCANNING: 195000000 (us-bcast:10)
SCANNING: 189000000 (us-bcast:9)
SCANNING: 183000000 (us-bcast:8)
SCANNING: 177000000 (us-bcast:7)
SCANNING: 85000000 (us-bcast:6)
SCANNING: 79000000 (us-bcast:5)
SCANNING: 69000000 (us-bcast:4)
SCANNING: 63000000 (us-bcast:3)
SCANNING: 57000000 (us-bcast:2)

c:\Program Files\Silicondust\HDHomeRun>hdhomerun_config.exe 10802BCC scan /tuner0
SCANNING: 695000000 (us-bcast:51)
LOCK: none (ss=27 snq=0 seq=0)
SCANNING: 689000000 (us-bcast:50)
LOCK: none (ss=28 snq=0 seq=0)
SCANNING: 683000000 (us-bcast:49)
LOCK: none (ss=23 snq=0 seq=0)
SCANNING: 677000000 (us-bcast:48)
LOCK: none (ss=20 snq=0 seq=0)
SCANNING: 671000000 (us-bcast:47)
LOCK: none (ss=21 snq=0 seq=0)
SCANNING: 665000000 (us-bcast:46)
LOCK: none (ss=21 snq=0 seq=0)
SCANNING: 659000000 (us-bcast:45)
LOCK: none (ss=21 snq=0 seq=0)
SCANNING: 653000000 (us-bcast:44)
LOCK: none (ss=21 snq=0 seq=0)
SCANNING: 647000000 (us-bcast:43)
LOCK: none (ss=22 snq=0 seq=0)
SCANNING: 641000000 (us-bcast:42)
LOCK: none (ss=55 snq=0 seq=0)
SCANNING: 635000000 (us-bcast:41)
LOCK: none (ss=63 snq=0 seq=0)
SCANNING: 629000000 (us-bcast:40)
LOCK: none (ss=55 snq=0 seq=0)
SCANNING: 623000000 (us-bcast:39)
LOCK: none (ss=54 snq=0 seq=0)
SCANNING: 617000000 (us-bcast:38)
LOCK: none (ss=27 snq=0 seq=0)
SCANNING: 605000000 (us-bcast:36)
LOCK: 8vsb (ss=100 snq=100 seq=100)
TSID: 0x0213
PROGRAM 3: 5.1 WTTG-DT
PROGRAM 4: 20.1 WDCA
PROGRAM 5: 5.2 BUZZR
PROGRAM 6: 5.3 ME TV
PROGRAM 7: 20.2 MOVIES
PROGRAM 8: 20.3 HEROES
SCANNING: 599000000 (us-bcast:35)
LOCK: 8vsb (ss=100 snq=100 seq=100)
TSID: 0x0BE3
PROGRAM 3: 66.1 ION
PROGRAM 4: 66.2 Mystery
PROGRAM 5: 66.3 CourtTV
PROGRAM 6: 66.4 Laff
PROGRAM 7: 66.5 HSN
PROGRAM 8: 66.6 QVC
SCANNING: 593000000 (us-bcast:34)
LOCK: 8vsb (ss=100 snq=100 seq=100)
TSID: 0x0211
PROGRAM 3: 4.1 WRC-HD
PROGRAM 4: 4.2 COZI
PROGRAM 5: 44.1 WZDC
PROGRAM 6: 44.2 XITOS
PROGRAM 7: 4.3 LX
SCANNING: 587000000 (us-bcast:33)
LOCK: 8vsb (ss=78 snq=100 seq=100)
TSID: 0x021D
PROGRAM 1: 32.1 WHUT HD
PROGRAM 2: 32.2 WHUTKid
PROGRAM 8: 0 (control)
PROGRAM 9: 0 (control)
SCANNING: 581000000 (us-bcast:32)
LOCK: 8vsb (ss=54 snq=56 seq=100)
TSID: 0x9791
PROGRAM 101: 31.1 ComingS (no data)
PROGRAM 401: 31.4 HSN2
PROGRAM 501: 31.5 Decades
SCANNING: 575000000 (us-bcast:31)
LOCK: 8vsb (ss=100 snq=100 seq=100)
TSID: 0x021B
PROGRAM 1: 26.1 WETA-HD
PROGRAM 2: 26.2 WETA UK
PROGRAM 3: 26.3 KIDS
PROGRAM 4: 26.4 WORLD
PROGRAM 5: 26.5 METRO
SCANNING: 569000000 (us-bcast:30)
LOCK: atsc3 (ss=72 snq=100 seq=100)
PROGRAM 5001: 158.1 WIAV
PROGRAM 5003: 158.3 WIAVMMT
SCANNING: 563000000 (us-bcast:29)
LOCK: none (ss=27 snq=0 seq=0)
SCANNING: 557000000 (us-bcast:28)
LOCK: none (ss=23 snq=0 seq=0)
SCANNING: 551000000 (us-bcast:27)
LOCK: 8vsb (ss=60 snq=81 seq=100)
TSID: 0x0577
PROGRAM 3: 2.1 WMAR-HD
PROGRAM 4: 2.2 WMARDT1
PROGRAM 5: 2.3 BOUNCE
PROGRAM 6: 2.4 MYSTERY
PROGRAM 7: 2.5 CourtTV
SCANNING: 545000000 (us-bcast:26)
LOCK: 8vsb (ss=62 snq=83 seq=100)
TSID: 0x057F
PROGRAM 3: 45.1 FOX
PROGRAM 4: 45.2 MyTV
PROGRAM 5: 45.3 TBD
PROGRAM 6: 24.1 MyTV
PROGRAM 7: 45.4 Charge!
SCANNING: 539000000 (us-bcast:25)
LOCK: 8vsb (ss=59 snq=89 seq=100)
TSID: 0x0581
PROGRAM 3: 54.1 CW
PROGRAM 4: 54.2 Antenna
PROGRAM 5: 54.3 Comet
PROGRAM 6: 54.4 Stadium
SCANNING: 533000000 (us-bcast:24)
LOCK: 8vsb (ss=63 snq=86 seq=100)
TSID: 0x2233
PROGRAM 3: 10.1 WDCO
PROGRAM 4: 47.1 WMDO
PROGRAM 5: 47.2 LATV
SCANNING: 527000000 (us-bcast:23)
LOCK: none (ss=53 snq=0 seq=0)
SCANNING: 521000000 (us-bcast:22)
LOCK: none (ss=38 snq=0 seq=0)
SCANNING: 515000000 (us-bcast:21)
LOCK: 8vsb (ss=68 snq=97 seq=100)
TSID: 0x0575
PROGRAM 1: 22.1 MPT-HD
PROGRAM 2: 22.2 MPT-2
PROGRAM 3: 22.3 MPTKIDS
PROGRAM 4: 22.4 NHK-WLD
SCANNING: 509000000 (us-bcast:20)
LOCK: none (ss=32 snq=0 seq=0)
SCANNING: 503000000 (us-bcast:19)
LOCK: none (ss=25 snq=0 seq=0)
SCANNING: 497000000 (us-bcast:18)
LOCK: none (ss=37 snq=0 seq=0)
SCANNING: 491000000 (us-bcast:17)
LOCK: none (ss=34 snq=0 seq=0)
SCANNING: 485000000 (us-bcast:16)
LOCK: none (ss=47 snq=0 seq=0)
SCANNING: 479000000 (us-bcast:15)
LOCK: 8vsb (ss=100 snq=100 seq=100)
TSID: 0x0BC5
PROGRAM 1: 14.1 WFDC-DT
PROGRAM 2: 14.2 getTV
PROGRAM 3: 14.3 GRIT
PROGRAM 4: 14.4 BOUNCE
PROGRAM 5: 50.1 WDCW-DT
PROGRAM 6: 50.2 Antenna
PROGRAM 7: 25.1 WDVM-SD
SCANNING: 473000000 (us-bcast:14)
LOCK: 8vsb (ss=64 snq=75 seq=100)
TSID: 0x1B9B
PROGRAM 8: 49.2 StartTV
PROGRAM 12: 49.6 ShopLC
PROGRAM 14: 49.1 DABL
PROGRAM 16: 49.4 NTDTV
PROGRAM 18: 49.3 QVC
PROGRAM 20: 49.5 SonLife
SCANNING: 213000000 (us-bcast:13)
LOCK: none (ss=30 snq=0 seq=0)
SCANNING: 207000000 (us-bcast:12)
LOCK: 8vsb (ss=58 snq=57 seq=100)
TSID: 0x0579
PROGRAM 3: 11.1 WBAL-DT
PROGRAM 4: 11.2 MeTV
SCANNING: 201000000 (us-bcast:11)
LOCK: 8vsb (ss=58 snq=57 seq=100)
TSID: 0x057B
PROGRAM 1: 13.1 WJZ-TV
PROGRAM 2: 13.2 StartTV
PROGRAM 3: 13.3 Dabl
PROGRAM 4: 13.4 FaveTV
SCANNING: 195000000 (us-bcast:10)
LOCK: none (ss=39 snq=0 seq=0)
SCANNING: 189000000 (us-bcast:9)
LOCK: 8vsb (ss=100 snq=100 seq=100)
TSID: 0x0217
PROGRAM 1: 9.1 WUSA-HD
PROGRAM 2: 9.2 Crime
PROGRAM 3: 9.3 Quest
PROGRAM 4: 9.4 Twist
PROGRAM 5: 68.1 Entra
SCANNING: 183000000 (us-bcast:8)
LOCK: none (ss=50 snq=0 seq=0)
SCANNING: 177000000 (us-bcast:7)
LOCK: 8vsb (ss=95 snq=100 seq=100)
TSID: 0x0215
PROGRAM 3: 7.1 WJLA-HD
PROGRAM 4: 7.2 WJLACHG
PROGRAM 5: 7.3 WJLACMT
PROGRAM 6: 7.4 WJLATBD
SCANNING: 85000000 (us-bcast:6)
LOCK: none (ss=60 snq=0 seq=0)
SCANNING: 79000000 (us-bcast:5)
LOCK: none (ss=39 snq=0 seq=0)
SCANNING: 69000000 (us-bcast:4)
LOCK: none (ss=31 snq=0 seq=0)
SCANNING: 63000000 (us-bcast:3)
LOCK: none (ss=34 snq=0 seq=0)
SCANNING: 57000000 (us-bcast:2)
LOCK: none (ss=31 snq=0 seq=0)

c:\Program Files\Silicondust\HDHomeRun>hdhomerun_config.exe 10802BCC scan /tuner1
SCANNING: 695000000 (us-bcast:51)
SCANNING: 689000000 (us-bcast:50)
SCANNING: 683000000 (us-bcast:49)
SCANNING: 677000000 (us-bcast:48)
SCANNING: 671000000 (us-bcast:47)
SCANNING: 665000000 (us-bcast:46)
SCANNING: 659000000 (us-bcast:45)
SCANNING: 653000000 (us-bcast:44)
SCANNING: 647000000 (us-bcast:43)
SCANNING: 641000000 (us-bcast:42)
SCANNING: 635000000 (us-bcast:41)
SCANNING: 629000000 (us-bcast:40)
SCANNING: 623000000 (us-bcast:39)
SCANNING: 617000000 (us-bcast:38)
SCANNING: 605000000 (us-bcast:36)
SCANNING: 599000000 (us-bcast:35)
SCANNING: 593000000 (us-bcast:34)
SCANNING: 587000000 (us-bcast:33)
SCANNING: 581000000 (us-bcast:32)
SCANNING: 575000000 (us-bcast:31)
SCANNING: 569000000 (us-bcast:30)
SCANNING: 563000000 (us-bcast:29)
SCANNING: 557000000 (us-bcast:28)
SCANNING: 551000000 (us-bcast:27)
SCANNING: 545000000 (us-bcast:26)
SCANNING: 539000000 (us-bcast:25)
SCANNING: 533000000 (us-bcast:24)
SCANNING: 527000000 (us-bcast:23)
SCANNING: 521000000 (us-bcast:22)
SCANNING: 515000000 (us-bcast:21)
SCANNING: 509000000 (us-bcast:20)
SCANNING: 503000000 (us-bcast:19)
SCANNING: 497000000 (us-bcast:18)
SCANNING: 491000000 (us-bcast:17)
SCANNING: 485000000 (us-bcast:16)
SCANNING: 479000000 (us-bcast:15)
SCANNING: 473000000 (us-bcast:14)
SCANNING: 213000000 (us-bcast:13)
SCANNING: 207000000 (us-bcast:12)
SCANNING: 201000000 (us-bcast:11)
SCANNING: 195000000 (us-bcast:10)
SCANNING: 189000000 (us-bcast:9)
SCANNING: 183000000 (us-bcast:8)
SCANNING: 177000000 (us-bcast:7)
SCANNING: 85000000 (us-bcast:6)
SCANNING: 79000000 (us-bcast:5)
SCANNING: 69000000 (us-bcast:4)
SCANNING: 63000000 (us-bcast:3)
SCANNING: 57000000 (us-bcast:2)

c:\Program Files\Silicondust\HDHomeRun>time
The current time is: 9:06:26.45
Enter the new time:

c:\Program Files\Silicondust\HDHomeRun>hdhomerun_config.exe 10802BCC set /sys/restart self

c:\Program Files\Silicondust\HDHomeRun>hdhomerun_config.exe 10802BCC scan /tuner1
unable to connect to device

c:\Program Files\Silicondust\HDHomeRun>hdhomerun_config.exe 10802BCC scan /tuner1
failed to lock tuner
ERROR: resource locked by 192.168.1.11

c:\Program Files\Silicondust\HDHomeRun>time
The current time is: 9:09:03.24
Enter the new time:

c:\Program Files\Silicondust\HDHomeRun>

Trip
Posts: 49
Joined: Sat Aug 07, 2010 6:49 am
Location: Alexandria, VA, USA
x 9
Contact:

Re: tuner error 7063

Post by Trip »

I've seen this behavior occasionally and have been just rebooting it when it happens. I thought it was just me. If it's more widespread, then hopefully a cause can be found and the issue resolved.

- Trip

nickk
Silicondust
Posts: 16905
Joined: Tue Jan 13, 2004 9:39 am
x 89

Re: tuner error 7063

Post by nickk »

Make sure you are running the latest beta firmware (20210501beta1) - this fixes a bug that can cause it to stop tuning channels.

Nick

Trip
Posts: 49
Joined: Sat Aug 07, 2010 6:49 am
Location: Alexandria, VA, USA
x 9
Contact:

Re: tuner error 7063

Post by Trip »

When I go to the web page for my tuner, it says my firmware is up to date with 20210224. How do I upgrade to it?

- Trip

joblo
Posts: 19
Joined: Fri Mar 05, 2021 2:45 am
x 7

Re: tuner error 7063

Post by joblo »

Trip wrote: Fri Jun 11, 2021 10:35 am When I go to the web page for my tuner, it says my firmware is up to date with 20210224. How do I upgrade to it?
Config GUI says the same. Same question.

bobchase
Posts: 51
Joined: Sun Nov 22, 2020 12:25 pm
Device ID: 10810736
x 8

Re: tuner error 7063

Post by bobchase »

On the HDHomeRun Setup program, go to "Advanced", and then check the "Updates" check-box so that you can get the Beta software.

NedS
Silicondust
Posts: 2098
Joined: Mon Dec 10, 2018 12:38 pm
x 55

Re: tuner error 7063

Post by NedS »

Use the beta link for the Mac or Windows installers, and they will install the beta firmware: https://info.hdhomerun.com/info/update# ... windows_pc

joblo
Posts: 19
Joined: Fri Mar 05, 2021 2:45 am
x 7

Re: tuner error 7063

Post by joblo »

NedS wrote: Fri Jun 11, 2021 4:21 pm Use the beta link for the Mac or Windows installers, and they will install the beta firmware: https://info.hdhomerun.com/info/update# ... windows_pc
bobchase wrote: Fri Jun 11, 2021 1:12 pm On the HDHomeRun Setup program, go to "Advanced", and then check the "Updates" check-box so that you can get the Beta software.
Done and done. Thanks, guys.

Trip
Posts: 49
Joined: Sat Aug 07, 2010 6:49 am
Location: Alexandria, VA, USA
x 9
Contact:

Re: tuner error 7063

Post by Trip »

NedS wrote: Fri Jun 11, 2021 4:21 pm Use the beta link for the Mac or Windows installers, and they will install the beta firmware: https://info.hdhomerun.com/info/update# ... windows_pc
For people without Windows, what is the work-around?

EDIT: Never mind. Found the firmware link.

- Trip

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