SD email Support

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keithnmikkii
Posts: 5
Joined: Mon Jul 15, 2019 1:22 am

SD email Support

Post by keithnmikkii » Tue Jul 16, 2019 7:08 am

I have emailed the support email. support@www.silicondust.com

as well as the sales email. sales@www.silicondust.com

And was returned from Gmail, with no such address. Has anyone got this result?

Thank you.

rpcameron
Posts: 845
Joined: Fri Mar 25, 2016 9:55 am

Re: SD email Support

Post by rpcameron » Tue Jul 16, 2019 7:10 am

Try removing "www." from the address.

gtb
Expert
Posts: 3985
Joined: Thu Oct 06, 2011 1:00 pm
Location: Sunnyvale, CA USA

Re: SD email Support

Post by gtb » Tue Jul 16, 2019 7:27 am

rpcameron wrote:
Tue Jul 16, 2019 7:10 am
Try removing "www." from the address.
While that may work, the OP is correct that on the contact page the info says www.silicondust.com, so either the contact page(s) need updates (likely?), or someone needs to look at their published MX records..... (I wonder if this is an artifact of the cloudfarian conversions?)

Nickk to the rescue?
Email:
Technical Support support@www.silicondust.com or visit our support page
International and Domestic Sales inquiries sales@www.silicondust.com
General Company information and inquiries info@www.silicondust.com
Media and PR inquiries PR@www.silicondust.com

keithnmikkii
Posts: 5
Joined: Mon Jul 15, 2019 1:22 am

Re: SD email Support

Post by keithnmikkii » Tue Jul 16, 2019 8:43 am

Yup the WWW removed works just fine.

Should have noticed that one.

nickk
Silicondust
Posts: 15524
Joined: Tue Jan 13, 2004 9:39 am

Re: SD email Support

Post by nickk » Tue Jul 16, 2019 3:29 pm

Fixing...

gtb
Expert
Posts: 3985
Joined: Thu Oct 06, 2011 1:00 pm
Location: Sunnyvale, CA USA

Re: SD email Support

Post by gtb » Tue Jul 16, 2019 10:10 pm

nickk wrote:
Tue Jul 16, 2019 3:29 pm
Fixing...
Thanks.

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