Billing Issue - Weekly Charge

Support for and discussion of the HDHomeRun Premium TV service
Saiz
Posts: 25
Joined: Thu Aug 30, 2018 12:04 pm

Billing Issue - Weekly Charge

Postby Saiz » Mon Jan 28, 2019 4:45 pm

Last week on Tuesday I was charged $35 for my renewal. I had to reach out to support to correct the price and have a refund issued. About 20 minutes ago I was charged again for a renewal, again for $35. I should not be charged for a renewal for almost a month.

What is going on with all the billing issues? I shouldn't need to keep reaching out to support because of incorrect charges.

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