Getting NO Premium Channels

Support for and discussion of the HDHomeRun Premium TV service
tpauth
Posts: 3
Joined: Tue Aug 04, 2015 3:34 pm

Getting NO Premium Channels

Postby tpauth » Tue Jan 22, 2019 5:20 pm

Noticed about an hour ago that all of the artwork was missing on all ob my premium channels in the guide.
Now, none of those channels are coming in. I am only getting OTA channels,

What's up?

toe451
Posts: 60
Joined: Fri Mar 20, 2015 8:22 pm

Re: Getting NO Premium Channels

Postby toe451 » Wed Jan 23, 2019 7:19 am

+1 not getting any ptv 32779

seth2958
Posts: 8
Joined: Wed Dec 05, 2018 2:20 pm

Re: Getting NO Premium Channels

Postby seth2958 » Wed Jan 23, 2019 8:12 am

I had this happen to me this morning as well. I think it had something to do with the new monthly charge. I restarted my tuner a few times and I started getting the channels again some time (but not immediately) after the restarts.

tpauth
Posts: 3
Joined: Tue Aug 04, 2015 3:34 pm

Re: Getting NO Premium Channels

Postby tpauth » Thu Jan 24, 2019 10:58 am

3rd day with the issues, and Premium Channels have shown up again, but demo only.

No response to my trouble ticket since yesterday. Very close to canceling service.


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