Can't Delete and Regenerate Key for New Quatro

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callenbrand
Posts: 6
Joined: Thu Nov 29, 2018 10:34 am

Can't Delete and Regenerate Key for New Quatro

Postby callenbrand » Fri Dec 28, 2018 5:39 pm

Purchased a new Quatro and I cannot delete and old key for PTV and generate a new one....channels stuck in demo mode.

Model: HDHR5-4US
Device ID: 10756718
Firmware: 20180817

nateb
Silicondust
Posts: 422
Joined: Mon Aug 06, 2018 3:22 pm
Device ID: 1051C73D, 10759F29

Re: Can't Delete and Regenerate Key for New Quatro

Postby nateb » Fri Dec 28, 2018 5:52 pm

You shouldn't need to do that. Find the email that enabled Premium TV in the first place and click the link in that email. That should enable it again.

callenbrand
Posts: 6
Joined: Thu Nov 29, 2018 10:34 am

Re: Can't Delete and Regenerate Key for New Quatro

Postby callenbrand » Fri Dec 28, 2018 6:03 pm

Thanks Nate that did the trick!


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