It would be reasonable to assume it was taken down because the post was no longer helpful. My point was that you called out SD employees for posting here and not providing an update. Not you specifically but several other posters here are in full out conspiracy theory mode as to what is going on and how SD is somehow hiding the “truth”. There is an upstream contract dispute and when the lawyers finish arguing we’ll all get an update.
I don't think it is a conspiracy theory to suggest that SD might be trying to obscure the fact that they lost channels. They are still charging $34.99 to sign up for the service; they are only processing $10 adjustments for the lost channels now upon request.
That's not entirely accurate - I didn't have to ask for the $10 credit, it was turned on automatically once SD realized the problem was going to last more than one billing cycle. That was also the experience of my friends and family that I encouraged to sign up for the service.
I was also impacted by the mistake of not getting that credit for one cycle, but that is what it was, a simple mistake.
If they were being responsive on any of these related issues right now, I would agree with you that the removal of this status post would likely not be important. But as it stands, it seems they are either not being straightforward with customers here, and/or they are criminally understaffed for a subscription streaming service.
They've admitted they are understaffed several times. That is probably the explanation for the 34.99 still being the default price as it would require some IT work to adjust the website, redo the the graphics, etc. I haven't seen anyone from SD being coy about the issues or denying when there are problems. They just don't have any information to share.