Confused about the 8 channel issue

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mikesalz
Posts: 8
Joined: Tue Dec 11, 2018 6:48 pm

Confused about the 8 channel issue

Postby mikesalz » Tue Dec 11, 2018 6:53 pm

nickk recently posted in the Health/Status thread [viewtopic.php?f=129&t=69262] that the 8 channel issue has been resolved. What exactly does this mean? Are all missing channels now returning to Premium TV? Or will there still be some channels missing? If so, what is the final list of channels that has been removed? And is this permanent?

signcarver
Expert
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Re: Confused about the 8 channel issue

Postby signcarver » Tue Dec 11, 2018 9:19 pm

This morning 8 channels went down for those that get the pacific service (all 8 that show eastern pacific in the channel time zone chart). It did not effect those in eastern/central area or channels that are always pacific, always eastern, or national for all subscribers.

mikesalz
Posts: 8
Joined: Tue Dec 11, 2018 6:48 pm

Re: Confused about the 8 channel issue

Postby mikesalz » Wed Dec 12, 2018 3:37 am

So that was a temporary issue... But there are still 8 different channels that have been permanently removed?? SD originally advertised 45 channels for $34.99. Now, according to their channels list, there are only 37.

heathmoore
Posts: 1
Joined: Tue Dec 11, 2018 1:11 pm

Re: Confused about the 8 channel issue

Postby heathmoore » Wed Dec 12, 2018 5:59 am

I’m so confused on this too. They pulled the 8 channels off their website. So I wonder if the 8 channels are ever going to be back. It would be nice if they would say something about this instead of just being ghosted.

signcarver
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Re: Confused about the 8 channel issue

Postby signcarver » Wed Dec 12, 2018 6:34 am

Separate issues, the original 8 are still down for all and at this time still not considered permanently down. They have also stated here not to make anything out of their removal from being listed on the website as they removed those to reflect what is (currently) available (i.e. for new subscribers) but they still consider it a "temporary" outage until they know more.

nateb
Silicondust
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Re: Confused about the 8 channel issue

Postby nateb » Wed Dec 12, 2018 11:53 am

The specific channels still missing can be found and discussed at this thread: viewtopic.php?f=129&t=70439

The West coast issue from yesterday is resolved. Locking this thread. Any further conversation about the still missing channels should continue at the linked thread.


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