No Credit Given

Support for and discussion of the HDHomeRun Premium TV service
krelltunez
Posts: 5
Joined: Sat Nov 10, 2018 4:51 pm

No Credit Given

Postby krelltunez » Mon Dec 10, 2018 9:07 pm

Per SD's sticky post: "We genuinely want customers to love the service and we are working hard to get answers. If you are a HDHomeRun Premium TV customer affected by these missing channels we are pro-actively issuing a $10 credit against your next month of service. We should have this credit sorted out in the next few days."

I just renewed today and was charged $34.99. I'd have canceled if I wasn't going to get the $10 credit, as my wife's main channel is the Food Network, especially this time of year.

What gives?

jseymour
Posts: 338
Joined: Sat May 12, 2018 8:46 am

Re: No Credit Given

Postby jseymour » Mon Dec 10, 2018 9:29 pm

We should have this credit sorted out in the next few days.
That was posted Dec. 9. Yesterday.

krelltunez
Posts: 5
Joined: Sat Nov 10, 2018 4:51 pm

Re: No Credit Given

Postby krelltunez » Tue Dec 11, 2018 8:54 pm

We'll see. I don't see how/why it takes days to provide a credit. They certainly took my money on time!


Return to “HDHomeRun Premium TV”

Who is online

Users browsing this forum: NYPlayer and 8 guests