Shouldn't we, like, stick to the tech support here and not begrudge others because they're upset the service isn't working for them?
The real value of a missing channel is impossible to gauge. Everyone's needs are different. My household doesn't care about Hallmark (especially this time of year) so its existence is largely irrelevant to me. But that would *not* be the case for some of my in-laws family, for example. They'd regard the loss of Hallmark during this holiday weekend
, as a serious failure because part of their family traditions are to bake, cook, chat, and watch those sappy Christmas Hallmark movies together. *That* is their nostalgia; watching the same old cynical-lawyer-move-to-the-country-and-find-true-love-and-a-dog movie. In fact, I'm glad I hadn't sold them on ditching their cable and going with HDP because *my* phone would have been ringing.
Others (me!) gripe about the lack of PQ and intermittent buffering issues. Many don't see it or have no problems.
Point is, everyone has different values that need to be respected, and I think it's pretty curmudgeonly to tell that guy to just go light some candles and tell stories about the blizzard of '52 rather than griping that Hallmark is offline.
SD is absolutely welcome to chose whether to offer support over a holiday weekend. And I agree; their folks deserve time off with their families too! If their infrastructure (or their provider's
infrastructure) is solid enough to handle a few days on its own, great. But if not, tthen the risk is exactly this thread. Ultimately it's quite simple. If you don't like their policies, product, or service, we're in a golden age of OTT providers. No one is stopping you from switching.