Guide Data Disappeared

Guide Issues
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JeffDM
Posts: 4
Joined: Sun Aug 29, 2021 3:01 pm

Guide Data Disappeared

Post by JeffDM »

Originally had no guide data. I posted to this forum and you created a custom one for me. That worked great for a week or so, but now no data again. I only have data for 1 channel - ION.

My device is HDHomeRun Flex Duo:

Model: HDFX-2US
Device ID: 10904160
Firmware: 20210624

Connected to Suddenlink/Altice clear QAM cable in area code 28562. Channel lineup is:

2.1 WEPX-HD
2.2 WEPX
3.2 GOV ACC
4.1 UNC-HD
4.2 WUNK
6.1 Unknown
6.2 WITN
8.1 WNCT-HD
8.2 WNCT
9.1 WYDOHD
9.2 WYDO
10.2 PUB ACC
11.1 CW HD
11.2 CW
13.1 WCTIHD
13.2 WCTI
15.2 SHOP HQ
16.2 JEWELRY
18.2 LEASE
22.2 TBN
25.2 TWC
26.1 CSPANHD
26.2 CSPAN
27.2 CSPAN2
28.1 QVC HD
28.2 QVC
29.1 HSN HD
29.2 HSN
30.2 Life
33.2 TBS
34.2 TNT
35.2 ESPN
36.2 ESPN2
37.2 FS1
38.2 BSCA
39.2 BALLYSP
42.2 ACC
43.2 NBCSpor
44.2 Golf
46.2 Tennis
47.2 FoxBus
48.2 FoxNews
49.2 I24
50.2 CNN
51.2 HLN
52.2 CNBC
53.2 MSNBC
54.2 BBC
55.2 USA
56.2 FX
57.2 FXX
58.2 A&E
59.2 HIST
60.2 DISC
61.2 TLC
62.2 NatGeo
63.2 Freefrm
64.2 Disney
65.2 UnivKid
66.2 Toon
68.2 Animal
69.2 HGTV
70.2 Food
71.2 HALL
73.2 InvDisc
74.2 AMC
75.2 TCM
76.2 Bravo
77.2 E
78.2 OWN
79.2 Oxygen
80.2 WE
81.2 Travel
82.2 SYFY
85.2 NewsNat
86.2 GSN
87.2 TV One
89.2 EWTN
90.2 MUNDO
91.2 INSP
92.2 NICK
93.2 NICKJR
94.2 TVLand
95.2 Comedy
96.2 Paramou
97.2 BET
98.2 MTV
99.2 VH1
102.2 NEWSMAX
103.2 Blmberg
106.2 IFC
107.2 SUNDANC
130.2 UNC-NC
131.2 UNC-EX
132.2 UNC-KD
133.2 WITN-MY
134.2 WITN-ME
135.2 Unknown
136.2 DABL
142.2 Bounce
145.2 WNCTDT3
146.2 WNCTDT4
911 EAS

NedS
Silicondust
Posts: 2269
Joined: Mon Dec 10, 2018 12:38 pm
x 45

Re: Guide Data Disappeared

Post by NedS »

Strange, all but one channel reset in the mapping. Something might have happened on our side to make the system think it was a new lineup. We will look into it.

For the time being, I went and remapped the channels again, and we'll try to make it stick this time. Let us know if I got anything wrong or if it happens again.

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