Missing Artwork

Guide Issues
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Timbo2
Posts: 59
Joined: Fri Jan 31, 2014 1:36 pm

Missing Artwork

Post by Timbo2 »

Anyone else missing artwork within the guide?

I'm in Essex County, NJ on mixture of both broadcast (Extend) and Verizon Fios (Prime). The data itself appears OK, but every 10th show or so has no artwork.

Thanks!

nickk
Silicondust
Posts: 17173
Joined: Tue Jan 13, 2004 9:39 am
x 109

Re: Missing Artwork

Post by nickk »

We are fixing now...

signcarver
Expert
Posts: 9861
Joined: Wed Jan 24, 2007 1:04 am
Device ID: 10A05954 10802091 131B34B7 13231F92 1070A18E 1073ED6F 15300C36
x 22

Re: Missing Artwork

Post by signcarver »

Not as bad as you reported but there are a few mainly on my prime's lineup. Basically a few channels have put up the words for the show... what is interesting is that if the next show is the same, they don't put up the words but rather time information like Fri 1:00 PM so it looks like nothing is there but the description does show the episode information... The ones I saw were A&E (40), USA (28, this has Chicago PD on until 9 so get the Time info for every hour until then), Food Network (46, Diners, Drive-ins and Dives) Comedy Central (51, South Park, again Time data shown until 4) and 51.1 off my OTA devices (ion, Hawaii Five-O).

Looking for them I saw a couple of channels with no data so that will be another post.

Timbo2
Posts: 59
Joined: Fri Jan 31, 2014 1:36 pm

Re: Missing Artwork

Post by Timbo2 »

Looks like it is fixed.

It was interesting watching the artwork slowly populate over roughly 48 hours. Last night there were a few shows still missing and as of this morning they also appeared.

Hopefully it's fixed. Thanks for the help!

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