Mediacom - 50111

Guide Issues
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spocoeric
Posts: 103
Joined: Sat Dec 31, 2016 3:40 pm

Mediacom - 50111

Post by spocoeric »

Hello,
HDHomerun connect is not displaying guide data for CBS stations. It's also missing guide data for the ABC (5) and CW (23) stations, although that may be due to the cable company's dispute with Tegna.

8.1 - KCCI
8.2 - MeTV
8.3 - Heroes & Icons

Model: HDHR4-2US
Device ID: 1044484E
Firmware: 20210624

NedS
Silicondust
Posts: 2269
Joined: Mon Dec 10, 2018 12:38 pm
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Re: Mediacom - 50111

Post by NedS »

spocoeric wrote: Mon Sep 06, 2021 6:59 pm Hello,
HDHomerun connect is not displaying guide data for CBS stations. It's also missing guide data for the ABC (5) and CW (23) stations, although that may be due to the cable company's dispute with Tegna.

8.1 - KCCI
8.2 - MeTV
8.3 - Heroes & Icons

Model: HDHR4-2US
Device ID: 1044484E
Firmware: 20210624
Can I get you to do a diagnostic scan? I think those channels might not be sending PSIP data.
  1. Please go to the http://my.hdhomerun.com/ site
  2. Click your HDHomeRun's device ID
  3. Click System Status
  4. Check the Send diagnostic information box
  5. Go back one page
  6. Click Channel Lineup
  7. Click on Detect Channels
Then reply back, and I can check the log.

spocoeric
Posts: 103
Joined: Sat Dec 31, 2016 3:40 pm

Re: Mediacom - 50111

Post by spocoeric »

Scan done

spocoeric
Posts: 103
Joined: Sat Dec 31, 2016 3:40 pm

Re: Mediacom - 50111

Post by spocoeric »

Have you reviewed the logs yet?

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