Tasks Issue - Recordings Are Being Skipped

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ProsperDad
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Tasks Issue - Recordings Are Being Skipped

Post by ProsperDad » Sat Feb 08, 2020 3:24 pm

Been using HDHomeRun on 3 FireTV 4k sticks throughout the house for sometime.

Having a recent issue (last 4-6 weeks or so?) where I have scheduled our local news to record every day. ABC affiliate WFAA channel 8 in Dallas, Texas. It plays at 10:00 PM and replays at 12:07 AM every day. I've set to All Episodes, but the AI is smart enough to skip the 12:07 AM episodes.

The new issue I'm having is that it does NOT record on Friday's at all. It shows up in the task list, but rather than a red dot confirming it will record, there is a gray check mark instead indicating it will skip. When I scroll ahead and look at the next few Friday's, it shows that it is going to skip.

Neighbor has the same OTA antenna setup, but uses Amazon recast and his records Friday's just fine.

Thoughts or suggestions?

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ProsperDad
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Re: Tasks Issue - Recordings Are Being Skipped

Post by ProsperDad » Sat Feb 08, 2020 3:50 pm

I should also add that select channels are choppy (both sound and audio) on one of the 3 FireTV 4k sticks...in the Dallas area, specifically, 5.1; NBC affiliate KXAS

signcarver
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Re: Tasks Issue - Recordings Are Being Skipped

Post by signcarver » Sat Feb 08, 2020 3:53 pm

Proper place to report such recording issue in this case would be in the guide issues section and be sure to include deviceID as it is a guide issue, not software issue... the problem is that news programs (and many other daily shows and shows that don't have "seasons") only have one date thus after one records a showing and the engine has a copy, it will not record it again unless it is marked as a FirstAiring (new) and generally the easiest way for you to check on such is at zap2it and you would see that on Fridays such is not marked as new. One way you can fix on your own is to delete all the prior recordings before it airs (but be sure to tell it to record again if deleted through app... if you had previously told it to not record again on a deletion from within app (default choice) you may need SD to reset such history, but last I heard they could only reset such in entirety, not by program).

NedS
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Re: Tasks Issue - Recordings Are Being Skipped

Post by NedS » Sat Feb 08, 2020 10:20 pm

Thread moved to the guide issues sub-forum. We will look into this.

ProsperDad
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Re: Tasks Issue - Recordings Are Being Skipped

Post by ProsperDad » Sun Feb 09, 2020 9:16 am

signcarver wrote:
Sat Feb 08, 2020 3:53 pm
...not software issue... the problem is that news programs (and many other daily shows and shows that don't have "seasons") only have one date thus after one records a showing and the engine has a copy, it will not record it again unless it is marked as a FirstAiring (new) and generally the easiest way for you to check on such is at zap2it and you would see that on Fridays such is not marked as new...
This makes sense, but I guess my question would be how does Amazon's Recast recognize Friday's as a new episode, but HDHR does not? My neighbor is using Recast and has it set for all episodes.

Thanks for the support!!

signcarver
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Re: Tasks Issue - Recordings Are Being Skipped

Post by signcarver » Sun Feb 09, 2020 12:06 pm

Recast is completely different and has nothing to do with the hdhomerun or its guide.

jasonl
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Re: Tasks Issue - Recordings Are Being Skipped

Post by jasonl » Sun Feb 09, 2020 12:22 pm

The Friday night airing is not marked as new by our guide provider. I have opened a case with them to ask them to correct this.

jasonl
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Re: Tasks Issue - Recordings Are Being Skipped

Post by jasonl » Mon Feb 10, 2020 12:16 pm

This has been corrected in the source data and should be reflected in the DVR listings within 24 hours.

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