Missing Guide Data

Guide Issues
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akamos
Posts: 4
Joined: Tue Oct 15, 2013 7:34 am

Missing Guide Data

Post by akamos » Thu Nov 07, 2019 11:36 am

Yesterday (I think) my Homerun Lineup was emptied so show scheduled for recording weren't. What might have caused this and, more importantly, how can it be avoided? And is there any way the lineup can be stored locally and reloaded when the gremlins do strike?

jasonl
Silicondust
Posts: 14600
Joined: Sun Oct 28, 2007 9:23 pm

Re: Missing Guide Data

Post by jasonl » Thu Nov 07, 2019 11:43 am

What specifically do you mean by the lineup being emptied?

akamos
Posts: 4
Joined: Tue Oct 15, 2013 7:34 am

Re: Missing Guide Data

Post by akamos » Fri Nov 08, 2019 7:12 am

When I checked the web page associated with my Homerun Prime, the channels listed link show no channels and I had to rescan and then edit the channels list.

jasonl
Silicondust
Posts: 14600
Joined: Sun Oct 28, 2007 9:23 pm

Re: Missing Guide Data

Post by jasonl » Sun Nov 10, 2019 10:37 am

The only thing that would normally result in the channel lineup being completely empty would be either removing the CableCARD (the lineup would come back after the card is reinserted) or manually running a channel scan when there's no signal (cable service out or coax disconnected).

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