PSA: If HDHomeRun app stops working, check for firmware updates (JUNE 2021)

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
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NedS
Silicondust
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Joined: Mon Dec 10, 2018 12:38 pm
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PSA: If HDHomeRun app stops working, check for firmware updates (JUNE 2021)

Post by NedS »

Some users who haven't updated the firmware somewhat recently might find that the HDHomeRun app stops working with live TV. If you've already tried updating the HDHomeRun app and it still doesn't work, look to see if you have a firmware update available: https://info.hdhomerun.com/info/update

After the firmware update is complete, then do a fresh channel scan (normally isn't needed, but if you get a "tune failed" message then a fresh channel scan will normally fix it. If not, please reach out to us):
  1. Go to the http://my.hdhomerun.com/ site
  2. Click your HDHomeRun's device ID
  3. Click Channel Lineup
  4. Click on Detect Channels
Then see if the HDHomeRun app works after that.

JDazell
Posts: 138
Joined: Fri Sep 09, 2011 4:19 pm

Re: PSA: If HDHomeRun app stops working, check for firmware updates (JUNE 2021)

Post by JDazell »

I have had two customers that experienced this. Both were after a power outage over the past 48 hrs.

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