Audio and Video Stuttering Amazon Fire Stick

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
Thunderthud
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Re: Audio and Video Stuttering Amazon Fire Stick

Post by Thunderthud »

Thanks Nick for the quick response on this! At first try, it appears to have fixed the problem!

Djes
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Re: Audio and Video Stuttering Amazon Fire Stick

Post by Djes »

Hi Nickk, Tested a couple of my recordings. The update works well. Will reach out if that changes. Thank you!

thegeeknme
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Re: Audio and Video Stuttering Amazon Fire Stick

Post by thegeeknme »

Nick you're my hero.
Was experiencing same issues.

Sideloaded your apk link tonight and issue seems resolved.

Will continue testing and update if anything is found.

FireTV4K ver. 6.2.8.1
App with issue 20210707 app / 20210813 ui

Fixed app Sideloaded 20210813 app / 20210813 ui

Thunderthud
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Re: Audio and Video Stuttering Amazon Fire Stick

Post by Thunderthud »

Well... Started getting a green screen on all channels after attempting to view a 1080i channel. Tried stopping, clearing cache and clearing data. When I tried a 1080u channel again, same issue repeated

Had to delete app and install old version from app store.

Hmm. Maybe the fix was too good to be true?

nickk
Silicondust
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Re: Audio and Video Stuttering Amazon Fire Stick

Post by nickk »

Thunderthud wrote: Sun Aug 15, 2021 5:13 am Well... Started getting a green screen on all channels after attempting to view a 1080i channel. Tried stopping, clearing cache and clearing data. When I tried a 1080u channel again, same issue repeated
Please update your Fire TV device to the latest Fire OS update by doing Check for Updates under Settings.

Nick

Thunderthud
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Re: Audio and Video Stuttering Amazon Fire Stick

Post by Thunderthud »

nickk wrote: Sun Aug 15, 2021 7:53 am Please update your Fire TV device to the latest Fire OS update by doing Check for Updates under Settings.

Nick
Thanks, but it was already up to date.

nickk
Silicondust
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Re: Audio and Video Stuttering Amazon Fire Stick

Post by nickk »

Thunderthud wrote: Sun Aug 15, 2021 8:04 am Thanks, but it was already up to date.
What exact model of Fire TV device do you have?

Thunderthud
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Re: Audio and Video Stuttering Amazon Fire Stick

Post by Thunderthud »

nickk wrote: Sun Aug 15, 2021 10:54 am What exact model of Fire TV device do you have?
Don't see a "model number" anywhere. The box says fire stick 4k,. 4k hdr
About, in settings, says
"Fire TV Home Version 6322095.1"

Software version is Fire OS 6.2.8.1 (NS6281/3385)

Hope that helps... Thanks

nickk
Silicondust
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Re: Audio and Video Stuttering Amazon Fire Stick

Post by nickk »

Thunderthud wrote: Sun Aug 15, 2021 12:42 pm Don't see a "model number" anywhere. The box says fire stick 4k,. 4k hdr
About, in settings, says
"Fire TV Home Version 6322095.1"
Software version is Fire OS 6.2.8.1 (NS6281/3385)
That is the same as my Fire TV Stick TV is reporting. Mine is playing 1080i content without issue.

Any chance you could upload a recording to something like Google Drive and PM me the share link?

Nick

Thunderthud
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Re: Audio and Video Stuttering Amazon Fire Stick

Post by Thunderthud »

nickk wrote: Sun Aug 15, 2021 1:30 pm
Any chance you could upload a recording to something like Google Drive and PM me the share link?

Nick
It was happening when live viewing, on NBC and CBS. Not a recording.

I don't know if I reinstall the "fixed" version if the problem will reoccur immediately, and whether I could record it.

When attempting to view those channels, the screen went bright green and wouldn't allow you to do anything else.

Ok, I reinstalled the fixed version and it went GREEN when I attempted to view NBC channel 4-1. Have sound.. Went to fox 5-1 and it worked. Went to CBS 9-1 and GREEN screen!

Recorded channel 4-1 and got green screen. Is there a way to stop recording, so I can send you a shorter file or I'm going to have to wait hours for the recording to complete. Hmm...

Thunderthud
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Re: Audio and Video Stuttering Amazon Fire Stick

Post by Thunderthud »

Hold the presses! I played back the recording I sent you earlier and it's doing the same thing!
So no need to send you another recording.

Thunderthud
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Re: Audio and Video Stuttering Amazon Fire Stick

Post by Thunderthud »

Power cycled fire stick AGAIN and it's working now. Weird.

toppinglift
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Re: Audio and Video Stuttering Amazon Fire Stick

Post by toppinglift »

I am the OP who wrote about this ongoing issue with the Amazon FireStick back in mid-July. Up until that point, and starting about a year ago, I would bring it to the attention of this forum, the developers monitoring the forum would issue an update, and the problem of jettering video and audio, and in the latest case, just the video jettering would be solved. I have the exact same software as ThunderThud--

Software version is Fire OS 6.2.8.1 (NS6281/3385)
Fire TV Home Version 6322095.1


As of today, I continue to have video jettering problems when using the DVR. It happens when I FF and then stop the FF and hit PLAY. It does not happen when I just PLAY the recorded show. I almost exclusively record CBS and NBC shows. When I have recorded and then FF on other channels, the video jettering does not occur. Could you please advise all of us on this thread if SD is close to solving this ongoing problem? Thanks.

nickk
Silicondust
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Re: Audio and Video Stuttering Amazon Fire Stick

Post by nickk »

toppinglift wrote: Sun Aug 15, 2021 7:44 pm As of today, I continue to have video jettering problems when using the DVR. It happens when I FF and then stop the FF and hit PLAY. It does not happen when I just PLAY the recorded show. I almost exclusively record CBS and NBC shows. When I have recorded and then FF on other channels, the video jettering does not occur. Could you please advise all of us on this thread if SD is close to solving this ongoing problem?
Fixed and released last Friday - you can sideload: https://download.silicondust.com/hdhome ... ndroid.apk

It takes Amazon a good 3 weeks to approve app releases so it won't be in the store as a download until sometime next month (we submitted it last Friday).

Nick

thegeeknme
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Re: Audio and Video Stuttering Amazon Fire Stick

Post by thegeeknme »

Happy to report the fixed version still working great. Live and recorded (new and old, HD and SD) are playing great.

Seems faster! Lol... But seriously, the FF and rewind is a few milliseconds quicker than the current FireTV app store version.

Cheers!

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