FIOS Guide problems

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
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foxbat121
Posts: 1991
Joined: Tue Jan 05, 2010 3:48 pm
Device ID: 131087C9, 13233B7C
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FIOS Guide problems

Post by foxbat121 »

FIOS has 3 4K channels that occasionally broadcast 4K events (1497. 1498 and 1499). This year, FIOS is broadcasting NASCAR series every other Sundays in 4K. However, the guide has been consistently wrong on the channel (Guide says 1498 but actual events on 1499) for past month or two. Is there anyway SD can fix this or ask the Guide source to fix it? It makes 4K recording really impossible.

NedS
Silicondust
Posts: 2088
Joined: Mon Dec 10, 2018 12:38 pm
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Re: FIOS Guide problems

Post by NedS »

I'll file a support ticket with Gracenote, but I suspect that there's not much they and do if FIOS is giving them the wrong data.

foxbat121
Posts: 1991
Joined: Tue Jan 05, 2010 3:48 pm
Device ID: 131087C9, 13233B7C
x 5

Re: FIOS Guide problems

Post by foxbat121 »

Thanks, Ned. Reports are FIOS's own guide is correct (surprise) but TiVo seems to have similar problems.

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