Surround Sound Missing From Sony Android TV

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
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Prez808
Posts: 16
Joined: Mon Jun 09, 2014 6:52 pm

Surround Sound Missing From Sony Android TV

Post by Prez808 »

Hello,

I have realized recently that my hdhr app will never output in surround sound from my Sony android tv. It does not matter if it is a recording or a live broadcast, I only get stereo according to my AVR. When I use the app on my Xbox, the same recordings and broadcasts are properly decoding in surround. Are there any known limitations that prevent the Android version of the app from outputting in surround?

foxbat121
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Device ID: 131087C9, 13233B7C
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Re: Surround Sound Missing From Sony Android TV

Post by foxbat121 »

Do you get any surround sound when you use streaming apps like Netflix on the TV? I'm asking this because HDHR app will output depending on your system's capabilities. If it detects you TV is configured to output internal TV speakers only, it make sense that it only outputs 2-ch stereo for that. There are some audio configurations need to be done on the TV to make it support surround sound to external AVRs. My Sony is not connected to any AVR or soundbar, so I can't test it. But HDHR Android TV app does support surround sounds when I run it on my various Android TV stream boxes.

NTC
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Re: Surround Sound Missing From Sony Android TV

Post by NTC »

I get stereo from the HDHR app if, under settings on the app (the cog wheel located upper right corner), I have "use AC3 passthrough when possible" set to off. When set to on I get 5.1 audio when available.

Prez808
Posts: 16
Joined: Mon Jun 09, 2014 6:52 pm

Re: Surround Sound Missing From Sony Android TV

Post by Prez808 »

Yes I do get surround sound with the Netflix app on the tv. My HDHR app does not seem to have an account pass-through option under preferences. I feel like it did before but maybe I am mistaken.

nickk
Silicondust
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Re: Surround Sound Missing From Sony Android TV

Post by nickk »

Can you please turn on "send diagnostic information" in the HDHomeRun app settings menu then post back with the Device ID of your HDHomeRun.

Nick

Prez808
Posts: 16
Joined: Mon Jun 09, 2014 6:52 pm

Re: Surround Sound Missing From Sony Android TV

Post by Prez808 »

It is enabled
131A2C71
131B5560

foxbat121
Posts: 1993
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Device ID: 131087C9, 13233B7C
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Re: Surround Sound Missing From Sony Android TV

Post by foxbat121 »

Prez808 wrote: Fri May 21, 2021 6:59 pm Yes I do get surround sound with the Netflix app on the tv. My HDHR app does not seem to have an account pass-through option under preferences. I feel like it did before but maybe I am mistaken.
I don't get AC3 pass-through on my 900H either. But I don't have any AVR or soundbar connected to the TV.

nickk
Silicondust
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Re: Surround Sound Missing From Sony Android TV

Post by nickk »

Confirming that the app thinks you have 2 speakers.

How are your speakers connected? (for example sound bar connected via HDMI out from TV)

Nick

Prez808
Posts: 16
Joined: Mon Jun 09, 2014 6:52 pm

Re: Surround Sound Missing From Sony Android TV

Post by Prez808 »

Tv is connected to avr via earc/hdmi. Netflix also on the same TV will output to 5.1 surround no problem.

Prez808
Posts: 16
Joined: Mon Jun 09, 2014 6:52 pm

Re: Surround Sound Missing From Sony Android TV

Post by Prez808 »

So, have we exhausted all possibilities?

nickk
Silicondust
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Re: Surround Sound Missing From Sony Android TV

Post by nickk »

We found the problem - it will be fixed in the next release of the app.

Nick

Prez808
Posts: 16
Joined: Mon Jun 09, 2014 6:52 pm

Re: Surround Sound Missing From Sony Android TV

Post by Prez808 »

Wonderful news. Thank you!

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