Latest Google TV (Chromecast) update - HDHomeRun not working as expected

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
caryh1
Posts: 14
Joined: Sun May 09, 2021 11:27 am

Re: Latest Google TV (Chromecast) update - HDHomeRun not working as expected

Post by caryh1 »

The bug is very consistent for me (at least 1 in 3 channel changes). I can't figure out any consistent pattern either as far as channels. I can get around it but when others are watching they usually give up.

foxbat121
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Device ID: 131087C9, 13233B7C
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Re: Latest Google TV (Chromecast) update - HDHomeRun not working as expected

Post by foxbat121 »

Well looks like another bad day. I encountered it twice. It seems it happen most often when you tune to a 1080i station from 720p station.

kaine88
Posts: 2
Joined: Fri Aug 20, 2021 1:46 pm

Re: Latest Google TV (Chromecast) update - HDHomeRun not working as expected

Post by kaine88 »

I'm experiencing the same issue on my Chromecast with Google TV when I change between certain live TV channels - the audio changes however the video is frozen. Pressing fast forward (right arrow on the remote) seems to fix the video for me when the issue occurs.

App version: 20210728 (App) / 20210817 (UI)

nickk
Silicondust
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Re: Latest Google TV (Chromecast) update - HDHomeRun not working as expected

Post by nickk »

kaine88 wrote: Fri Aug 20, 2021 1:57 pm I'm experiencing the same issue on my Chromecast with Google TV when I change between certain live TV channels - the audio changes however the video is frozen. Pressing fast forward (right arrow on the remote) seems to fix the video for me when the issue occurs.

App version: 20210728 (App) / 20210817 (UI)
Can you please try upgrading to the 20210819 release by sideloading the apk:
https://download.silicondust.com/hdhome ... ndroid.apk

Nick

kaine88
Posts: 2
Joined: Fri Aug 20, 2021 1:46 pm

Re: Latest Google TV (Chromecast) update - HDHomeRun not working as expected

Post by kaine88 »

nickk wrote: Fri Aug 20, 2021 3:31 pm
kaine88 wrote: Fri Aug 20, 2021 1:57 pm I'm experiencing the same issue on my Chromecast with Google TV when I change between certain live TV channels - the audio changes however the video is frozen. Pressing fast forward (right arrow on the remote) seems to fix the video for me when the issue occurs.

App version: 20210728 (App) / 20210817 (UI)
Can you please try upgrading to the 20210819 release by sideloading the apk:
https://download.silicondust.com/hdhome ... ndroid.apk

Nick
Thanks Nick. I installed it but unfortunately the issue is still occurring for me when I switch between some channels. Just let me know if you need any device or channel specific information.

App version: 20210819 (App) / 20210817 (UI)

Thanks

caryh1
Posts: 14
Joined: Sun May 09, 2021 11:27 am

Re: Latest Google TV (Chromecast) update - HDHomeRun not working as expected

Post by caryh1 »

I sideloaded Version 20210819 (com.silicondust.view) onto Chromecast with Google TV and am still having the sporadic frozen video with audio playing (which also eventually stops) until fast forwarding.

So basically the bug is still there with no change.

Canizorro
Posts: 9
Joined: Sat Nov 30, 2019 10:33 am

Re: Latest Google TV (Chromecast) update - HDHomeRun not working as expected

Post by Canizorro »

Good Afternoon,

Joining in this thread to report I am having the same issue of video freezing but audio continuing on when I change the channel both in the Live Channels and HDHomeRun apps.

HDHR5-4US: 20210624
HDHomeRun App: 20210820
Live Channels: 1.28.340749961
Chromecast w/Google TV: QTS1.210311.008.7350836

I've tried everything in this thread: clear cache, uninstall reinstall app, made sure everything was updated, turned off surround sound, rebooted HDHomeRun hardware and Google Chromecast with Google TV dongle.

caryh1
Posts: 14
Joined: Sun May 09, 2021 11:27 am

Re: Latest Google TV (Chromecast) update - HDHomeRun not working as expected

Post by caryh1 »

Repinging this thread since this issue is pretty annoying and extremely common. Does support need any more information to narrow it down and is the issue being actively investigated?

Thanks!

NedS
Silicondust
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Re: Latest Google TV (Chromecast) update - HDHomeRun not working as expected

Post by NedS »

caryh1 wrote: Mon Sep 06, 2021 9:22 am Repinging this thread since this issue is pretty annoying and extremely common. Does support need any more information to narrow it down and is the issue being actively investigated?

Thanks!
Are you using the latest version of the app, 20210902?

caryh1
Posts: 14
Joined: Sun May 09, 2021 11:27 am

Re: Latest Google TV (Chromecast) update - HDHomeRun not working as expected

Post by caryh1 »

Wasn't aware there was one. I am currently sideloaded on 20210819.

I will give it a try and let you know.

caryh1
Posts: 14
Joined: Sun May 09, 2021 11:27 am

Re: Latest Google TV (Chromecast) update - HDHomeRun not working as expected

Post by caryh1 »

OK. I just tried sideloaded 20210902 and the bug is still there and tonight was consistently happening on multiple channel changes. Diagnostics turned on:

Model: HDFX-4K
Device ID: 10A04AC4
Firmware: 2021042

Was trying changing channels at around 8:08 PM (PST)

Thanks,

Cary

signcarver
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Re: Latest Google TV (Chromecast) update - HDHomeRun not working as expected

Post by signcarver »

For me the last two versions seemed a bit worse but it isn't usually a problem as I have the remote in my hand switching the channels and I just hit the right arrow if such froze (fixes it every time for me).

The latest version actually gave me the issue similar to what someone reported in their shield thread that (for me) after watching a channel for 28 some hours it froze... I wasn't near the remote at that time and noticed such when the audio stopped and was in the middle of something and took about 10 minutes to get back to it... my right arrow trick worked to continue playing but it was 10 minutes behind live at that point as if someone hit the pause button but I could notice some jerkyness to the freeze as if it were alternating between 2 frames (and perhaps even advancing 1 frame every minute or two) rather than just a pause.

dustj
Posts: 1
Joined: Fri Sep 10, 2021 5:43 pm

Re: Latest Google TV (Chromecast) update - HDHomeRun not working as expected

Post by dustj »

I'm also seeing the same issue using a Google TV Chromecast device with HDHomrun software version 20210902

NedS
Silicondust
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Re: Latest Google TV (Chromecast) update - HDHomeRun not working as expected

Post by NedS »

Looking into it

thedoomster
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Location: Rochester, NY

Re: Latest Google TV (Chromecast) update - HDHomeRun not working as expected

Post by thedoomster »

Although Live TV on my two Chromecasts has been relatively problem-free lately, I did notice on one that had been playing football on Sunday for about 4 hours suddenly threw up the dreaded "Content protection required" screen for a few seconds, then exited the app back to Home screen. It's plugged into an AVR feeding a 1080p projector and of course, on Wifi. I also have a HDHD Prime and about 400 channels, mostly DRM (except the football channel wasn't...strange). I was able to re-open the app with no problem.

Should this be a separate thread?

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