HDHR Apps - Windows 10 & Android Stutter

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
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nickk
Silicondust
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Re: HDHR Apps - Windows 10 & Android Stutter

Post by nickk »

BillSili wrote: Fri May 07, 2021 2:51 pm Still stuttering - All Android apps - unwatchable.
We have not been able to reproduce a significant or "unwatchable" issue. Testing mostly with Nvidia Shiled and the Chromecast with Google TV dongle. Seeing the occasional brief pause on the dongle.

It might help if you can made a quick camera-phone video and describe/point out the issue as you film it.

Nick

ricksrod
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Joined: Thu May 06, 2021 1:13 am

Re: HDHR Apps - Windows 10 & Android Stutter

Post by ricksrod »

Also had this issue since 042921 on android TV.

As someone else mentioned, the stutter is best noticed on a channel with a ticker. See the below video around 10 - 18 seconds

https://streamable.com/xcizyp

calvino11
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Joined: Sat May 08, 2021 12:52 am

Re: HDHR Apps - Windows 10 & Android Stutter

Post by calvino11 »

Same here since 042921 on android and windows. I have HDhomerun + DVR going, although it appears to happen with the DVR service on or off.
It's super annoying because it does this stutter thing every 10-30 seconds, and it makes watching live TV super painful :x. It doesn't appear limited to any particular station. My observation: the stutter seems to be the result of the tuner syncing the video to the audio on some sort of increment.

Let me know if this doesn't work, but you can see it stutter notably around 3s, and a few more times thereafter. As mentioned, it does this continuously every 10-30s, more or less:
https://drive.google.com/file/d/1toG2Tj ... sp=sharing

My tuner signals stats are all 90-100% and I saw this same issue prop up about a year ago only to have it disappear around June 2020. It was gone until just recently - around patch 042921.

Thanks!

ZacMan
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Re: HDHR Apps - Windows 10 & Android Stutter

Post by ZacMan »

Here’s a clip where you can see the stutter and at some points even skips backwards a few frames.

https://drive.google.com/file/d/1AdD4ws ... wP9BfPcOwG


jbahlman@gmail.com
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Re: HDHR Apps - Windows 10 & Android Stutter

Post by jbahlman@gmail.com »

Any update on this issue?
My shield started this with the 4/29 update. Everything was great before that, now sporting events are very annoying to watch. I am seeing pausing like every 5-10 seconds.

loopium
Posts: 19
Joined: Fri Jan 31, 2020 9:42 am

Re: HDHR Apps - Windows 10 & Android Stutter

Post by loopium »

Same here. Nvidia Shield 2017.
It has always been stuttering (not when using Tuner beta in Live Channels app), but with the last HDHR it's becoming unwatchable.

BillSili
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Re: HDHR Apps - Windows 10 & Android Stutter

Post by BillSili »

Nick, see clip captured - as stated, unwatchable.
https://drive.google.com/file/d/1pS6XDV ... sp=sharing

NitDawg
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Re: HDHR Apps - Windows 10 & Android Stutter

Post by NitDawg »

I went back to 20210227 (I'm on NVIDIA shield). The new May release did not fix the problem.

nickk
Silicondust
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Re: HDHR Apps - Windows 10 & Android Stutter

Post by nickk »

We have identified the issue - fix will run through QA testing on Monday for release.

Nick

Jedi71
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Re: HDHR Apps - Windows 10 & Android Stutter

Post by Jedi71 »

I'm seeing a stutter on AppleTv4K. Like a 3-5 frame skip every 10 or so seconds.

azpetersm
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Joined: Sun May 09, 2021 11:41 pm

Re: HDHR Apps - Windows 10 & Android Stutter

Post by azpetersm »

I'm having the same skipping/stuttering problem with the Android HDHomeRun app. I watched several of the posted videos and they match exactly with what I am seeing. I've been having this problem, at least to some extent, since I installed the Android HDHomeRun app for the first time earlier this year. Not sure if it has gotten worse lately, but it is extremely annoying.

I'm seeing the problem on my Sony Android TV, as well as on my 3 "Chromecast With Google TV" devices. Multiple TVs experiencing the problem, so the problem doesn't seem to be related to the screen setup. My good old Windows Media Center PCs (2 of them) play Live TV just perfectly on those same TVs, so the problem doesn't seem to be related to my LAN. I have 3 of the HDHR Prime devices in the house, and I've verified that the problem occurs with each of them, so the problem doesn't seem to be related to my HDHR Prime devices either. It would seem that the only explanation is that the problem must be with the Android HDHomeRun app itself.

I saw Nick's posting that the issue has been identified! I'm really looking forward to testing the solution!

ZacMan
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Re: HDHR Apps - Windows 10 & Android Stutter

Post by ZacMan »

nickk wrote: Sun May 09, 2021 6:18 pm We have identified the issue - fix will run through QA testing on Monday for release.

Nick
:D

jbahlman@gmail.com
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Re: HDHR Apps - Windows 10 & Android Stutter

Post by jbahlman@gmail.com »

Anyone else still seeing the stuttering after this 5/10 update? I think it looks better but i was still seeing stuttering.

VistaVick
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Joined: Tue Dec 13, 2016 10:08 pm

Re: HDHR Apps - Windows 10 & Android Stutter

Post by VistaVick »

There was a new release? What is the app version?

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