I'm not sure if this is a software or firmware issue but here it is. After updating my 3 Prime devices to 20210210 two of them have lost all their channels but the Emergency
Alert System (EAS) channel. Prior to the firmware update all 3 Primes had roughly 500 channels. I also have 2 Connects (2 tuner type) and both retained their OTA channels.
On the two problem units I've tried all the usual tricks. Unplugging/Replugging, re-installing the software, re-installing the new firmware. If I had a copy of the old firmware I would have tried that, too.
Any suggestions? Anything you want from me?
I've run these Primes for many years and I've never had any problem with firmware upgrades.
Software Update 20210210 Issues - Gripweed256
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- Posts: 1
- Joined: Thu Feb 11, 2021 1:02 am
Re: Software Update 20210210 Issues - Gripweed256
The firmware changelog is at https://www.silicondust.com/support/dow ... changelog/
It looks like one of the changes listed could be linked to your issue: "CC models: Faster channel scan on cable systems with SDV (with or without tuning resolver connected)."
I am going to wait until you report that everything is back to normal before attempting to update my Prime.
It looks like one of the changes listed could be linked to your issue: "CC models: Faster channel scan on cable systems with SDV (with or without tuning resolver connected)."
I am going to wait until you report that everything is back to normal before attempting to update my Prime.
Re: Software Update 20210210 Issues - Gripweed256
Gripweed256 - does the device webpage indicate "validation: success"?
Nick
Nick