No Devices Found

[banders5144]

So I have not had the "Device Not Found" issue for about 10-12 days now. Dont know if it was the recent HDHomerun App update or the new UniFi software. As for failing power supply nickk,:

PRIME unavailable for short periods - check the system log in the device webpage - see if it rebooted. A failing power adapter can cause the device to randomly reboot.

Nick

no issues here. Everything has been working like a charm for 6+ years hardware wise. True testament to the quality of the build.

[foxbat121]

Does anyone have any other ideas, on how to test?

You have to test it under different load while using a oscilloscope. It is not that easy to test.

The best bet is to find a replacement power supply to see if it improves.

[elabra]

PRIME unavailable for short periods - check the system log in the device webpage - see if it rebooted. A failing power adapter can cause the device to randomly reboot.

Nick

Except Nickk, when I see it go missing on one client I am able to see it fine on another - so it is obviously up and running.

[elabra]

No mention of reboots in the logs. Odd that we are all on Ubiquiti UniFi networks.

I am not on Ubiquity and see the drops - when it is missing on one client it is fine on another so I think the power supply idea is a dead end.

[DCOne]

A few people have mentioned that the problems may have started after the last firmware update. Is it possible to revert to an older firmware?

[elabra]

A few people have mentioned that the problems may have started after the last firmware update. Is it possible to revert to an older firmware?

Anyone still looking at this? Seems like SD was able to reproduce the error as stated on another thread. Thanks

[DCOne]

Anyone still looking at this? Seems like SD was able to reproduce the error as stated on another thread. Thanks

Are you able to post a link to the other thread please?

[elabra]

Anyone still looking at this? Seems like SD was able to reproduce the error as stated on another thread. Thanks

Are you able to post a link to the other thread please?

viewtopic.php?f=113&t=74647

There was at least 1 other thread also where someone (maybe Ned) from SD said they were able to duplicate it but I cannot find that other thread now.

[NedS]

Anyone still looking at this? Seems like SD was able to reproduce the error as stated on another thread. Thanks

Are you able to post a link to the other thread please?

viewtopic.php?f=113&t=74647

There was at least 1 other thread also where someone (maybe Ned) from SD said they were able to duplicate it but I cannot find that other thread now.

I did see similar behavior the other day, but it might be unrelated to what you guys saw. I do plan on doing some further tests to see if we can find a pattern or something.

[goofnroxx]

No devices found is not a new problem. I posted about it long ago (and long since deleted) with this happening on my Amazon tablets and Pixel phones. I've never noticed it with my FireTV's however.

I also run Ubiquiti gear.

[NedS]

No devices found is not a new problem. I posted about it long ago (and long since deleted) with this happening on my Amazon tablets and Pixel phones. I've never noticed it with my FireTV's however.

I also run Ubiquiti gear.

It may or may not be a new problem. The app not detecting HDHomeRun units (just one or all, or intermittently or constantly) should be seen as a symptom rather than a specific issue. That is what we are trying to find out now.

[elabra]

No devices found is not a new problem. I posted about it long ago (and long since deleted) with this happening on my Amazon tablets and Pixel phones. I've never noticed it with my FireTV's however.

I also run Ubiquiti gear.

It may or may not be a new problem. The app not detecting HDHomeRun units (just one or all, or intermittently or constantly) should be seen as a symptom rather than a specific issue. That is what we are trying to find out now.

Thanks... I've only ever seen it on my 2 Primes - never on any other OTA models (Connects or the 4K Model). 6 of my SD devices are on the same subnet. Another Prime is on a different subnet and only used by PLEX LIVE TV and DVR.

[goofnroxx]

Just to add some more data points, this occurred both when I was running a Prime, and with the 4k I run now.

[elabra]

It is happening right now on one of my 2 PRIMES - on 131F796F. The other 131D89CA PRIME is fine. I have enabled diagnostic info on my RECORD engine and on the PRIMES.

I see that new firmware is available and will update them now as well.

[nickk]

It is happening right now on one of my 2 PRIMES - on 131F796F. The other 131D89CA PRIME is fine. I have enabled diagnostic info on my RECORD engine and on the PRIMES.

I see that new firmware is available and will update them now as well.

Can you please turn on "send diagnostic information" from the Settings menu of the HDHomeRun app that you are using that isn't finding the 131F796F Prime.

Nick