Recorded shows not appearing under the Recorded tab

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
Post Reply
schabelf
Posts: 10
Joined: Sun Feb 04, 2018 7:59 pm

Recorded shows not appearing under the Recorded tab

Post by schabelf »

For quite a while I have been having the problem of recorded shows not appearing under the Recorded tab. This is especially true of series recording ( nightly news and Meet the Press). The shows are recorded and can be found in their storage location just not within the HDHomerun program itself. Single saved programs like movies do not seem to have this problem. If you reboot Windows the recorded programs reappear in HDHomerun under the Recorded tab for a while and then they disappear again. So far I have not been able to discover any connected event that causes them to disappear.

signcarver
Expert
Posts: 9453
Joined: Wed Jan 24, 2007 1:04 am
Device ID: 10802091 131B34B7 13231F92 1070A18E 1073ED6F 15300C36
x 28

Re: Recorded shows not appearing under the Recorded tab

Post by signcarver »

Where are you saving the recordings? How is the drive connected? What filesystem is the drive formatted as (NTFS, exFAT, etc)? Keep in mind the engine can't reliably handle a remote share as you will encounter limitations like you described after getting to so many files/directories and that the drives and computer can't sleep.

It is very strange that they would disappear later but more understandable if just new recordings were not shown.

schabelf
Posts: 10
Joined: Sun Feb 04, 2018 7:59 pm

Re: Recorded shows not appearing under the Recorded tab

Post by schabelf »

I am saving to an external USB3 drive. I could switch to an internal SATA drive If anyone has any rational reason to think that might solve the problem. I cannot think of any reason why this would help. I store many things on that drive and they continue to be accessible. I especially don't understand why this would only happen with the contents of subfolders of the HDHomeRun Recordings folder that contain recordings of series recordings and not subfolders of individual recordings.

NedS
Silicondust
Posts: 1815
Joined: Mon Dec 10, 2018 12:38 pm
x 93

Re: Recorded shows not appearing under the Recorded tab

Post by NedS »

Can you tell us your "Device ID" for one of your HDHomeRun units? I can look that up to see what the diagnostic data says for the DVR software.

Post Reply